Factors affecting customer satisfaction with life insurance service quality: A case study in Hanoi. International Journal of Scientific Research and Management (IJSRM), [S. l.], v. 12, n. 05, p. 6428–6439, 2024. DOI: 10.18535/ijsrm/v12i05.em13. Disponível em: https://ijsrm.net/index.php/ijsrm/article/view/5344. Acesso em: 22 nov. 2024.