Exploring the Role of Channel Integration Quality in Enhancing Relationship Quality and Customer Engagement: A Qualitative Study. International Journal of Scientific Research and Management (IJSRM), [S. l.], v. 13, n. 07, p. 9471–9485, 2025. DOI: 10.18535/ijsrm/v13i07.em19. Disponível em: https://ijsrm.net/index.php/ijsrm/article/view/6534. Acesso em: 1 aug. 2025.