The Service Relationship: Literature Review. International Journal of Scientific Research and Management (IJSRM), [S. l.], v. 10, n. 08, p. 3763–3779, 2022. DOI: 10.18535/ijsrm/v10i8.em04. Disponível em: https://ijsrm.net/index.php/ijsrm/article/view/4137.. Acesso em: 20 may. 2024.