The Influence of Self-Service Technology on Customer Word-of-Mouth in Retail. International Journal of Scientific Research and Management (IJSRM), [S. l.], v. 12, n. 04, p. 6024–6138, 2024. DOI: 10.18535/ijsrm/v12i04.em07. Disponível em: https://ijsrm.net/index.php/ijsrm/article/view/5219.. Acesso em: 21 may. 2024.