Yen Tran, H., Ngoc Nguyen, B. and Giang Nguyen, H. (trans.) (2023) “Impact of e-banking service quality on e-loyalty through interplay of e-satisfaction, an empirical evidence from commercial banks in Vietnam”, International Journal of Scientific Research and Management (IJSRM), 11(03), pp. 4705–4713. doi:10.18535/ijsrm/v11i03.em5.