[1]
H. Yen Tran, B. Ngoc Nguyen, and H. Giang Nguyen , Trans., “Impact of e-banking service quality on e-loyalty through interplay of e-satisfaction, an empirical evidence from commercial banks in Vietnam”, int.jour.sci.res.mana, vol. 11, no. 03, pp. 4705–4713, Mar. 2023, doi: 10.18535/ijsrm/v11i03.em5.