Butarbutar, Roni Daniel, and Mohammad Riza Sutjipto , translators. “Analysis of Key Success Factors for Digital Transformation in Implementing Robotic Process Automation (RPA) at General Insurance Company PT.X”. International Journal of Scientific Research and Management (IJSRM), vol. 13, no. 06, June 2025, pp. 9207-18, https://doi.org/10.18535/ijsrm/v13i06.em07.