“The Effect of Psychological Contracts: Transactional, Relational, Balance on Organizational Citizenship Behaviors University Staff in Indonesia and Malaysia”. International Journal of Scientific Research and Management (IJSRM) 9, no. 02 (February 23, 2021): 550–554. Accessed November 22, 2024. https://ijsrm.net/index.php/ijsrm/article/view/3078.