The Influence of Emotional Intelligence on Work Motivation. An Empirical Assessment
Downloads
The paper investigated the association between emotional intelligence and work motivation among employees of organisations to determine whether emotional intelligence differences exist in work motivation, and to assess the nature of the association between emotional intelligence and work motivation. A sample of 140 respondents was selected through the convenience sample method for the primary data collection. A set of questionnaires developed by the researcher was used to collect data from the respondents. Data collected were analysed using descriptive and inferential statistics, and presented in Tables. The results indicate respondents are emotionally intelligent and are also motivated. The research findings also indicate emotional intelligence differences exist in work motivation. It is recommended that improvement in skills in the emotional intelligence of employees will contribute positively to work motivational levels, and organisation’s productivity, and growth. Organisations should, therefore, thrive to identify factors that improve the work motivation of employees.
Downloads
Ateş, Ö. T., & Buluc, B. (2015). The relationship between the emotional intelligence, motivation and
organizational commitment of primary school teachers. Middle Eastern & African Journal of Educational
Research, 17, 31-49.
Atiq, M. M., Farooq, A., Ahmad, H. M., & Humayoun, A. A. (2015). The Impact of Emotional Intelligence on Motivation, Empowerment and Organization Structures: A Case of Universities in Islamabad. Journal of Basic and Applied Scientific Research, 5(6), 22-31.
Bauer K. N., Orvis K. A., Ely K., Surface E. A. (2016). Re-examination of motivation in learning contexts: meta-analytically investigating the role type of motivation plays in the prediction of key training outcomes. J. Bus. Psychol. 31 33-50.
Bar-On, R. (1997). The Emotional Intelligence Inventory (EQ-i): Technical Manual. Toronto: Multi-Health Systems.
Bimayu, W., Kristiawan, M., & Fitriani, Y. (2020). The effect of emotional intelligence, students’ motivation toward student’s achievement. International Journal of Progressive Sciences and Technologies, 20(1), 06-16.
Brewer, G. A., Selden, S. C., & Facer, R. II (2000). Individual conceptions of public service motivation. Public Administration Review, 60(3), 254-264.
Christie, A., Jordan, P., Troth, A., & Lawrence, S. (2007). Testing the links between emotional intelligence
and motivation. Journal of Management & Organization, 13(3), 212-226.
Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behaviour. New York: Plenum.
Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125(6), 627-668.
Goleman, D. (2001). Emotional Intelligence: Issues in Paradigm Building. En Chemiss, C. y Goleman, D. (Eds.). The emotionally intelligent workplace.(pp.13- 26). San Francisco: Jossey-Bass.
Gorji, A. H., M., Darabinia, M., & Ranjbar, M. (2017). Relationship between emotional intelligence and job motivation among faculty staff in Mazandaran University of medical sciences, Iran. Iranian Journal of Psychiatry and Behavioral Sciences, 11(2). e8065
Gorji, A. M. H., Ranjbar, M., & Darabiniya, M. (2016). Emotional Intelligence and Job Motivation of Member Faculties in Medical Sciences Universities. Int'l Journal of Advances in Agricultural & Environmental Engg. (IJAAEE), 3(2), 232-235.
Hassanzadeh, R., & Kafaki, H. B. (2014). The Relationship between Emotional Intelligence and Job
Motivation Levels between High School Teachers of Ghaemshahr City. [Paper presentation]. Proceedings of
INTCESS14- International Conference on Education and Social Sciences Proceedings, Istanbul, Turkey.
Jordan, P. J., Ashkanasy, N. M., & Daus, C. S. (2008). Emotional intelligence: Rhetoric or reality? In S. Cartwright and C. L. Cooper (Eds.), The Oxford handbook of personnel psychology (pp. 37–57). Oxford: Oxford University Press.
Kanfer, R. (2009). Work motivation: identifying use-inspired research directions. Indust. Organ. Psychol. 2(1), 77-93.
Kanfer, R., Frese, M., and Johnson, R. E. (2017). Motivation related to work: a century of progress. J. Appl. Psychol. 102(3), 338-355.
Knopp, K.A. (2016). Exploring the relationship of emotional intelligence with mental health status in Polish unemployed persons-differences between men and women. Polish Psychological Bulletin, 47(4), 436-444.
Latham G. P., & Pinder, C. C. (2005). Work Motivation Theory and Research at the Dawn of the Twenty-First Century. Annual Review of Psychology, 56(1):485-516
Legault L. (2016). “Intrinsic and extrinsic motivation,” in Encyclopedia of Personality and Individual Differences, eds Virgil Z. H., Shackelford T. K., (New York, NY: Springer; ), 1-3.
Levitats, Z., & Vigoda‐Gadot, E. (2017). Yours emotionally: How emotional intelligence infuses public service motivation and affects the job outcomes of public personnel. Public Administration, 95(3), 759-775.
Noorbakhsh, S., Besharat, M., and Zarei, J. (2010). Emotional intelligence and coping styles with stress. Procedia Social and Behavioural Science, 5, 818-822.
Magnano, P., Craparo, G., and Paolillo, A. (2016). Resilience and emotional intelligence: Which role in achievement motivation. International Journal of Psychological Research, 9(1), 9-20.
Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications (pp. 3-31). New York: Basic Books
Mukokoma, M. M. N. (2020). Emotional intelligence and intrinsic motivation in job performance.
International Journal of Management Studies and Social Science Research, 1-12.
Othman, A. K., Abdullah, H. S., & Ahmad, J. (2009). The Influence of Work Motivation on Emotional
Intelligence and Team Effectiveness Relationship. Vision: The Journal of Business Perspective, 13(4), 1-
14.
Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50(3), 367-373.
Petrides, K. V., Pita, R., and Kokkinaki, F. (2007b). The location of trait emotional intelligence in personality factor space. Br. J. Psychol., 98(2), 273-289.
Phillips, F. P. (2018). Emotional Intelligence and the Role of Motivation Within the Context of Career Guidance Counselling for Those Experiencing Unemployment. Irish Journal of Applied Social Studies, 18(1), 1-14.
Pinder C. C. (2008). Work Motivation in Organizational Behavior, 2nd edn, New York, NY: Psychology Press.
Plaude, A., & Raščevska, M. (2011). The association of cognitive abilities, emotional intelligence, defense mechanisms and coping with employment and unemployment. Baltic Journal of Psychology, 12 (1), 83-101.
Pope, K. S., & Singer, J. L. (1990). Imagination, cognition and personality. Journal of the American Association for the Study f Mental Imagery, 9(3), 183-211.
Rainey, H. G., & Steinbauer, P. (1999). Galloping elephants: Developing elements of a theory of effective government organizations. Journal of Public Administration Research and Theory, 9(1), 1-32.
Rainey, H. G. (2003). Understanding and Managing Public Organizations (3rd ed.). San Francisco, CA: Jossey-Bass.
Roy, B., Sinha, R., & Suman, S. (2013). Emotional intelligence and academic achievement motivation among adolescents: a relationship study. Researchers’ world, 4(2), 126-130.
Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist,55(1), 68-78.
Saad K. (2011). “Emotionally smart makes you more motivated: Associations between Emotional Intelligence, Motivation, and Work Outcomes in Police source handlers”; PhD Thesis, University of Ottawa, Canada.
Salovey, P. and Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9(1), 185-211.
Ugoani, J. N. N., Amu, C. U., & Kalu, E. O. (2015). Dimensions of emotional intelligence and transformational leadership: A correlation analysis. Independent Journal of Management & Production, 6(2), 563-584.
Yang, H.-C., Cho, H.-Y., & Lee, W.-D. (2015). Multi-dimensional Emotional Intelligence Effects on
Intrinsic/Extrinsic Motivation and Job Satisfaction: Analysis Using Labourer Perceived Organizational
Support. East Asian Journal of Business Management, 5(4)13-18.
Young, R. A., Paseluikho, M. A., & Valach, L. (1997). The role of emotion in the construction of career in parent-adolescent conversations. Journal of Counselling and Development, 76(1), 36-44.
Copyright (c) 2021 International Journal of Scientific Research and Management
This work is licensed under a Creative Commons Attribution 4.0 International License.