Exploring the Correlation among Employee Performance, Motivation, and Social Life Satisfaction: A Study on Private Commercial Banks in Bangladesh
Downloads
As a key component of economic growth, commercial banks play a pivotal role in the development of trade and industry in a country. At present, 61 scheduled banks are operating in Bangladesh of which 43 are private commercial banks. The performance of these banks’ employees plays a vital role in the economic sustainability and growth of the country. This study focuses on these employees’ performance in the light of their motivation and social life satisfaction. The data were collected from 204 respondents from the three renowned private commercial banks (Islami Bank Bangladesh Limited, Dutch-Bangla Bank Limited, and Jamuna Bank Limited) through a structured questionnaire. A 5-Point Likert Scale was used to collect primary data and Statistical Package for the Social Science (SPSS) software was used to analyze it. The study revealed that there is a significant positive correlation between employee performance and motivation as well as social life satisfaction. Furthermore, social life satisfaction has the highest positive contribution to performance. Finally, some actionable recommendations were outlined based on the findings of the study.
Downloads
Abusharbeh, M.T. and Nazzal, H., 2018. The Impact of Motivations on Employees Performance: Case Study from Palestinian Commercial Banks. International Business Research, 11(4), pp.142-153.
Arulrajah, A.A. and Opatha, H.H., 2012. An Exploratory Study on the Personal Qualities/Characteristics expected by the Organisations for Key HRM jobs in Sri Lanka. Sri Lankan Journal of Human Resource Management, 3(1), pp.32-48.
Bhola, S.S. and Raskar, S.S., 2013. A comparative assessment of employee’s perception towards motivational practices of Engineering Industry in Satara. Golden Research Thoughts, 2(10), pp.1-9.
Chaudhary, N. and Sharma, B., 2012. Impact of Employee Motivation on Performance (Productivity) In Private Organization, International Journal of Business Trends and Technology, 2(4), pp.29-35.
Griffin, R. W., 2015. Management. 12th ed. Boston: Cengage Learning
Habibullah, M., 1974. Motivation Mix. Dhaka: Bureau of Economic Research, University of Dhaka.
Hafeez, U., 2015. Impact of Training on Employees Performance, Evidence from Pharmaceutical Companies in Karachi. Business Management and Strategy, 6(1), pp.49-64.
Hossain, M.M. and Miah, K.M., 1992. Job satisfaction and performance of bank employees: A comparative study of the private and public bank in Bangladesh. Management Department, 21(4), pp.87-101.
Hossain, M.M., Kayesh, K.I. and Ferdous, M.J., 2019. Study on Life Satisfaction and Mental Health Status of College and Primary School Teachers in Rural Areas of Bangladesh. The International Journal of Indian Psychology, 6(1), pp.52-62.
Kalpana, B. and Rao, T.V., 2017. Role of commercial banks in the economic development of India. International Journal of Management and Applied Science, 3(4), pp.1-4.
Kaucic, B.M., Filej, B. and Ovsenik, M., 2016. The Influence of Social Factors on Life Satisfaction in Old Age. Journal of Universal Excellence. 5(4). pp.300-318.
Khan, K.U., Farooq, S.U. and Ullah, M.I., 2010. The relationship between reward and employee motivation in commercial banks of Pakistan. Research Journal of International Studies, 14, pp.37-52.
Maureen, B., 2010. Choices and Constraints in Family Life. 2nd ed. Oxford: Oxford University Press.
Mensah, E.B.K. and Tawiah, K.A., 2016. Employee Motivation and Work Performance: A Comparative Study of Mining Companies in Ghana. Journal of Industrial Engineering and Management, 9(2), pp.255-309.
Moorhead, G. and Griffin, R.W., 2012. Managing Organizational Behavior. 10th ed. Boston: South-Western Cengage Learning.
Nabi, M.N., Islam, M.M., Dip, T.M. and Hossain, M.A.A., 2017. Impact of Motivation on Employee Performances: A Case Study of Karmasangsthan Bank Limited, Bangladesh. Arabian Journal of Business and Management Review, 7(1), pp.1-8.
Nayyar, M.R., 1994. Some Correlates of Work Performance Perceived by First Line Supervisor: A study. Management and Labour Studies, 19(1), pp.50-54.
Octaviannand, R., Pandjaitan, N.K. and Kuswanto, S., 2017. Effect of Job Satisfaction and Motivation towards Employee’s Performance in XYZ Shipping Company. Journal of Education and Practice, 8(8), pp.72-79.
Omollo, P.A. and Oloko, D., 2015. Effect of motivation on employee performance of commercial banks in Kenya: A case study of Kenya Commercial Bank in Migori County. International Journal of Human Resource Studies, 5(2), pp. 87-103.
Price, A., 2007. Human Resource Management in a Business Context. Stamford: Thomson.
Rahman, M.A., 2000. Socio-economic Background, Job Satisfaction and Job Behavior of Garment Employees in Bangladesh. Ph.D. Islamic University, Kushtia.
Rajon, M.S., 2013. Motivating bank personnel towards the development of bank and customer satisfaction. Bangladesh Islami University Journal, 3(1&2), pp.12-21.
Siddiqi, T. and Tangem, S., 2018. Impact of Work Environment, Compensation, and Motivation on the Performance of Employees in the Insurance Companies of Bangladesh. South East Asia Journal of Contemporary Business, Economics, and Law, 15(5). pp.153-162.
Online References
Bangladesh Bank, 2022. Banks & Fls [online] Available at: https://www.bb.org.bd/en/index.php/financialactivity/bankfi [Accessed 15 October 2022].
Cherry, K., 2018. Motivation: Psychological Factor That Guide Behavior. [online] Available at: <https://www.verywellmind.com/what-is-motivation-2795378> [Accessed 16 August 2018].
Uddin, A. K. M. Z. February 1, 2022. 6% of private bankers lost jobs during pandemic [online] Available at: https://www.thedailystar.net/business/economy/banks/news/6pc-private-bankers-lose-jobs-during-pandemic-2951766 [The Daily Star] [Accessed 20 October 2022]
Copyright (c) 2022 Dr. Mohd. Shariful Islam
This work is licensed under a Creative Commons Attribution 4.0 International License.
