Management Skills of Department Heads in Relation to Employees Work Performance

Merry Jean Tiauzon; Gregorio Moyani Jr.; Mylene Bautista; Guarin Maguate

doi:10.18535/ijsrm/v11i11.em05

Abstract

The management skills of department heads play a vital role in determining employees' work performance. Department heads are expected to possess good qualities of manager and to deal effectively and efficiently require special skills which make the manager successful in their task. The department heads with high levels of management skills are also likely to have high levels of self-worth and self-esteem, which can impact every area of their lives, from relationships to employment and work performance. The study investigated the management skills of department heads in relations to employees' work performance of permanent regular casual employees of Local Government Unit of Negros Occidental during the fiscal years 2020. The design of this research is a descriptive study using a questionnaire as the research instrument. A total of 225 permanent and casual employee were involved as respondents in this study. The variables considered were age, sex, and highest educational attainment. The findings showed that the department heads' level of management skills is all at a very high level. The employees' work performance level during the fiscal year 2020 was interpreted as very satisfactory based on their OPCRF. The findings also showed that there was no significant difference in the department heads' level of management when grouped and compared according to sex and highest educational attainment. However, results showed a significant difference in variables age. A significant difference in the employees’ level of work performance when grouped and compared according to age and highest educational attainment, while sex showed no significant difference.Department Heads seem to be the most operational tool in influencing people, so they strive willingly and enthusiastically towards the accomplishment of goals in the department. Department heads design motivation systems to encourage employees to perform most effectively and draw potential candidates for promotion.

Keywords

Management SkillsEmployees Work PerformanceDepartment Heads

References

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[refR-1] Amussah, Ademola (2020). Leadership Styles and Its Impact on Employees Performance. Master’s Thesis. Near East University, Lagos, NigeriaGoogle Scholar ↗

[refR-2] Bintoro and Daryanto. (2017). Employee Performance Appraisal. Yogyakarta, Indonesia: Gava MediaGoogle Scholar ↗

[refR-3] Busro, M. (2018). Human Resource Management Theories. Jakarta, Indonesia: Prenadamedia Group.Google Scholar ↗

[refR-4] Civil Service Commission Handout. Revised policies on performance evaluation system.Google Scholar ↗

[refR-5] Daniel, O. & Santeli, J. (2020) Effective Time Management on Empoyee Peformance of northern Nigeria Noodle Company LTD *Departments of Public Administration/Banking and Finance, Nile University of Nigeria, Abuja, NigeriaGoogle Scholar ↗

[refR-6] Jay, Abwalla. (2015). The Principals’ Leadership Styles and Teachers’ Peformance in General Secondary Schoolss of Gambella Regional State. Institute of Education and Professional Development Studies. Department Studies. Department of Educational Planning and Management. JIMMA, EthiopaGoogle Scholar ↗

[refR-7] Kamete, J. M (2014) The Influence of Headmaster’s Managerial Skills on Effective School Management: A Case of Public Secondary Schools in Mbeya –TanzaniaGoogle Scholar ↗

[refR-8] Lachica, Niggi (2016) School Heads’ Leadership and Supervisory Skills: Their relationships to Teachers’ PerformanceGoogle Scholar ↗

[refR-9] Oliver, Enuoh and Edema, Alfred (2019). Exploring Time Management Skills for Employees Performance. International Journal of Economics, Commerce and Management. ISSN 2348-0386. Volume 7.Google Scholar ↗

[refR-10] Ribaya, Emmie T. (2018), “Managerial Approaches of Selected Government Executives to Basic Communication on the Job” in 4th International Research Conference on Higher Education, KnE Social Sciences, pages 373–399. DOI 10.18502/kss.v3i6.2393DOI ↗Google Scholar ↗

[refR-11] Valerio L. (2018) An Assessment of Managerial and Leadership Competencies and Ethical Climate of Local Government Chief Executives and Senior Managers in the Municipality of Santa Maria, Bulacan: Basis for Good GovernanceGoogle Scholar ↗

[refR-12] Vitaza, Zenaida O. (2020). Managerial Skills and Leadership Qualities for Compentencies of Women Leaders in SUC’s and Privates HEI’s in Calabarzon. International Journal of Advanced Research. ISSN No. 2320-5407Google Scholar ↗