Abstract
This study aims to examine how Digital Influencers and Product Innovation affect the performance of Micro, Small, and Medium Enterprises (MSMEs) in Banda Aceh City, with Brand Endorsement playing a mediating role. The total population of MSMEs in Banda Aceh is 17,308. The study used primary data. Structural Equation Modelling (SEM) was used to analyze the direct effects, while the indirect effects were tested using the Sobel calculator. The results indicate that Digital Influencers and Product Innovation influence Brand Endorsement. Additionally, Digital Influencers, Product Innovation, and Brand Endorsement all influence MSME Performance. The study also found that Brand Endorsement acts as a mediator between Digital Influencers and Product Innovation in influencing MSME performance. This shows that the MSME Performance improvement model in Banda Aceh depends on the suitability of Digital Influencers, increased Product Innovation, and effective Brand Endorsement.
Keywords
- Digital Influencer
- Product Innovation
- Brand Endorsement
- MSME Performance
References
- Abidin, C. (2016). βArenβt These Just Young, Rich Women Doing Vain Things Online?β: Influencer Selfies as Subversive Frivolity. Social Media + Society, 2(2). https://doi.org/https://doi.org/10.1177/2056305116641342
- Afrifa, G. A., & Padach, K. (2016). Working capital level influence on SME profitability. Journal of Small Business and Enterprise Development, 23(1), 44β63. https://doi.org/https://doi.org/10.1108/JSBED-01-2014-0014
- Ahmed, N., Farooq, O., & Iqbal, J. (2014). Credibility of Celebrity Endorsement and Buying Intentions an Evidence from Students of Islamabad, Pakistan. International Letters of Social and Humanistic Sciences, 20(January), 1β13. https://doi.org/10.18052/www.scipress.com/ilshs.20.1
- Alghamdi, F. (2018). Total Quality Management and Organizational Performance: A Possible Role of Organizational Culture. International Journal of Business Administration, 9(4), 186β200. https://doi.org/10.5430/ijba.v9n4p186
- Apejoye, A. (2013). Influence of Celebrity Endorsement of Advertisement on Studentsβ Purchase Intention. Journal of Mass Communication and Journalism, 3(2), 1β7. https://doi.org/10.4172/2165-7912.1000152
- Avriyanti, S. (2022). Pengaruh Inovasi Produk Dan Teknologi Informasi Terhadap Perkembangan Usaha (Studi Pada UMKM Bidang Kuliner Di Kabupaten Tabalong). PubBis : Jurnal Pemikiran Dan Penelitian Administrasi Publik Dan Administrasi Bisnis, 6(1), 61β73. https://doi.org/https://doi.org/10.35722/pubbis.v6i1.582
- Farid, W. J. A. (2021). Pengaruh Influencer Sebagai Strategi Marketing Di Era Digital. Universitas 17 Agustus Surabaya.
- Gita, D., & Setyorini, R. (2016). Pengaruh Brand Ambassador Terhadap Brand Image Pada Perusahaan Online Zalora.co.id. EProceedings of Management, 3(1), 1β7.
- Hariyanti, N. T., & Wirapraja, A. (2018). Pengaruh Influencer Marketing Sebagai Strategi Pemasaran Digital Era Moderen (Sebuah Studi Literatur). Jurnal Eksekutif, 15(1), 133β146.
- Hutabarat, J. R. (2020). Pengaruh Influencer Marketing Pada Produk Eiger Sebagai Strategi Pemasaran Era Modern Terhadap Keputusan Pembelian (Studi Kasus Mahasiswa Di Kecamatan Medan Timur). Universitas HKBP Nommensen.
- Jahanshahi, A. A., Rezaei, M., Nawaser, K., Ranjbar, V., & Pitamber, B. K. (2012). Analyzing the effects of electronic commerce on organizational performance: Evidence from small and medium enterprises. African Journal of Business Management, 6(15), 6486β6496. https://doi.org/10.5897/AJBM11.1768
- Komariah, N. S., Nursal, M. F., & Rianto, M. R. (2022). Pengaruh Inovasi dan Media Sosial terhadap Kinerja UMKM Makanan Halal di Kota Bekasi Utara. Jurnal Ilmiah Ekonomi Islam, 8(2), 1365β1372. https://doi.org/http://dx.doi.org/10.29040/jiei.v8i2.5957
- Kotler, P., & Keller, K. L. (2018). Marketing Management, Global Edition (15th editi). Harlow, United Kingdom: Pearson.
- Kurniawati, E. P., & Akhsa. (2016). Effect analysis of the use of accounting information, managerial performance and employee performance Towards SMEs. Journal of Administrative and Business Studies, 2(3), 131β142. https://doi.org/10.20474/jabs-2.3.4
- Lea-Greenwood, G. (2013). Fashion Marketing Communications. New Jersey: Wiley.
- Marwick, A. E. (2013). βTheyβre really profound women, theyβre entrepreneursβ: Conceptions of Authenticity in Fashion Blogging. International Conference on Weblogs and Social Media (ICWSM), 1β8. USA: Association for the Advancement of Artificial Intelligence.
- Masito, R. A., & Saino. (2021). Pengaruh Digital Marketing Dan Customer Relationship Marketing Terhadap Loyalitas Konsumen Pada Produk Air Minum Cheers (Studi PT. Atlantic Biruraya). Jurnal Pendidikan Tata Niaga, 9(2), 1216β1222. https://doi.org/https://doi.org/10.26740/jptn.v9n2.p1216-1222
- Nguyen, A. T. H., Nguyen, P. V., & Do, H. T. S. (2022). The effects of entrepreneurial orientation, social media, managerial ties on firm performance: Evidence from Vietnamese SMEs. International Journal of Data and Network Science, 6(1), 243β252. https://doi.org/https://doi.org/10.5267/j.ijdns.2021.9.004
- Puryantini, N., Arfati, R., & Tjahjadi, B. (2017). The Effect of Knowledge Management on The Performance of Innovation Dimediated Organizations In Government Research Organizations. Berkala Akuntansi Dan Keuangan Indonesia, 2(2), 21β38. https://doi.org/https://doi.org/10.20473/baki.v2i2.5325
- Raimondo, E. (2016). What Difference Does Good Monitoring & Evaluation Make to World Bank Project Performance? https://doi.org/https://doi.org/10.1596/1813-9450-7726
- Ramayanti, R., & Novita. (2017). Perkembangan Kinerja Umkm Sebelum Dan Sesudah Masyarakat Ekonomi Asean (MEA). Proceeding Profesionalisme Akuntan Menuju Sustainable Business Practice, 1(1), 252β260. Bandung: Universitas Widyatama.
- Rianto, M. R., Jasfar, F., & Arafah, W. (2021). Mediating Effect of Organization Learning on the Relationship Between Strategic Change, Knowledge Management and Transformational Leadership ; Case of Indonesia Islamic Banks. Journal of Economic Development Environment and People, 10(3), 26β41. https://doi.org/10.26458/jedep.v10i3.697
- Schiffman, L., & Kanuk, L. (2010). Consumer Behavior (11th ed.). London: Pearson.
- Setiadi, N. J. (2013). Perilaku Konsumen (Edisi Revi). Jakarta: Kencana.
- Shimp, T. A. (2013). Advertising, Promotion, adn Other Aspect of Integrated Marketing Communivations. In Journal of Chemical Information and Modeling (7th Editio, Vol. 53). https://doi.org/10.1017/CBO9781107415324.004
- Sil, M., Kassiavera, S., & Belly, N. M. (2018). Analisis Total Quality Management terhadap Kinerja Manajerial pada Usaha Mikro, Kecil dan Menengah dalam Era Globalisasi. The National Conferences Management and Business (NCMAB) 2018 βPemberdayaan Dan Penguatan Daya Saing Bisnis Dalam Era Digital,β 208β220. Surakarata: Universitas Muhammadiyah Surakarta.
- Sinarwati, N. K., Sujana, E., & Herawati, N. T. (2020). The Role of Mobile-Based Accounting Information Systems for Improving MSME Performance. International Journal of Psychosocial Rehabilitation, 24(6), 2088β2095.
- Suryana. (2019). Kewirausahaan, Kiat dan Proses Menuju Sukses. Jakarta: Salemba Empat.
- Wu, C.-S., Lee, C.-J., & Tsai, L.-F. (2012). Research on The Knowledge Sharing, Adventure Recreation And Performance of Information System R&D Personnel. International Journal of Organizational Innovation, 5(1), 176β202.
- Yusiana, R., & Maulida, R. (2015). Pengaruh Gita Gutawa Sebagai Brand Ambassador Pondβs Dalam Mempengaruhi Keputusan Pembelian (Studi Kasus Pada Mahasiswi Universitas Telkom Jurusan D3 Manajemen Pemasaran). Jurnal Ecodemica : Jurnal Ekonomi Manajemen Dan Bisnis, 3(1), 311β316. https://doi.org/https://doi.org/10.31294/jeco.v3i1.59