The Moderating Role of Stakeholder Involvement in the Relationship Between Strategic Planning And Service Delivery. International Journal of Scientific Research and Management (IJSRM), [S. l.], v. 9, n. 10, p. 2451–2464, 2021. DOI: 10.18535/ijsrm/v9i10.em05. Disponível em: https://ijsrm.net/index.php/ijsrm/article/view/3410. Acesso em: 1 apr. 2025.