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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha

DOI:https://doi.org/10.18535/ijsrm/v6i4.em02
Elizabeth Auniel (1), Dr. Samuel Obino Mokaya (2)
EM-2018-243-249
Abstract : 225
PDF : 353 XML : 57

Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur

DOI:https://doi.org/10.18535/ijsrm/v13i05.em12
Kent G. Orcullo (1), James Q. Grefalde (2)
9039-9050
Abstract : 1441
PDF : 1862

Investigating the Relationship Between Cost of IT Investment and Benefits Realized from the IT Project Implementation Within the Public Sector

DOI:https://doi.org/10.18535/ijsrm/v13i08.ec05
Fredrick Bitta (1), Prof. Robert Oboko (2), Prof. Christopher Chepken (3)
2573-2586
Abstract : 305
PDF : 70

An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction

Akshya Singh, Deepti Verma, Vandana Bharti (1)
Abstract : 105
PDF : 52

Impact on Customer Perception towards ATM Services Provided By the Banks Today: A Conceptual Study

DOI:https://doi.org/10.18535/ijsrm/v6i1.em06
Dr.A. Vennila (1), S.Narendra Rathnaraj (2)
EM-2018-31-39
Abstract : 146
PDF : 224

An empirical study on the importance of technology quality in creating brand preference among the Generation Y (Gen-Y) banking customers in Kerala

P.Ravindranath*, Dr.A.Sukumaran (1)
Abstract : 73
PDF : 49

Effect of Transformational Leadership Behaviour on Employees’ Career Development in Zenith International Bank (ZIB) Plc, North East 3 Zone, Adamawa State, Nigeria: Post COVID-19 Pandemic Experience

DOI:https://doi.org/10.18535/ijsrm/v12i05.em05
Dr. Stephen Pembi (1), Prof. John Ldama (2)
6307-6319
Abstract : 189
PDF : 139
1 - 7 of 7 items