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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha

DOI:https://doi.org/10.18535/ijsrm/v6i4.em02
Elizabeth Auniel (1), Dr. Samuel Obino Mokaya (2)
EM-2018-243-249
Abstract : 235
PDF : 366 XML : 61

The Influence Of Electronic Service Quality, Perceived Value, And Perceived Price On Loyalty Through Satisfaction As A Mediating Variable On Netflix Customers In Banda Aceh City

DOI:https://doi.org/10.18535/ijsrm/v13i09.em04
Riyan Rinaldi (1), Hafasnuddin (2), Halimatussakdiah (3)
9683-9688
Abstract : 521
PDF : 110
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