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Hotel Service Quality in Jakarta, Indonesia

DOI:https://doi.org/10.18535/ijsrm/v13i07.t02
Candra Hidayat (1), Anis Darsiah (2), Fifi Nofiyanti (3)
15-21
Abstract : 310
PDF : 105

Optimizing Tour Guide Services for Visitor Satisfaction at the Jakarta National Monument

DOI:https://doi.org/10.18535/ijsrm/v13i01.gp01
Rianto (1), Surya Fadjar Boediman (2), RMW Agie Pradhipta (3)
101-107
Abstract : 448
PDF : 126

Factors affecting customer satisfaction with life insurance service quality: A case study in Hanoi

DOI:https://doi.org/10.18535/ijsrm/v12i05.em13
Thanh Tung Hoang (1), Nguyen Thao Ly (2), Le Hoang Anh (3), Doan Nguyen Nhat Anh (4)
6428-6439
Abstract : 980
PDF : 353

Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality

DOI:https://doi.org/10.18535/ijsrm/v9i10.em04
Anthony Tik Tsuen Wong (1)
2436-2450
Abstract : 370
PDF : 401

the The Effect of Job Responsibility, Emotional Intelligence, and Leadership on the Service Quality of Expert Staff for the People’s Representative Council of Indonesia

DOI:https://doi.org/10.18535/ijsrm/v8i10.em01
Moch. Aly Taufiq (1), R. Madhakomala (2), Yetti Supriyati (3)
1956-1963
Abstract : 304
PDF : 117 ##plugins.generic.jatsParser.publication.galley.pdf.label## : 66 XML : 92

Service quality analysis and its implications – A study on tourism services in Kodaikannal

R.Christina Jeya Nithila, (1)
Abstract : 136
PDF : 170

A Study of Customer Delight with Special Reference to HDFC Bank In Delhi And NCR Region

DOI:https://doi.org/10.18535/ijsrm/v5i8.04
Dr. Gayatri Chopra (1)
6591-6602|
Abstract : 193
PDF : 136
1 - 7 of 7 items