THE INFLUENCE OF JOB TRAINING AND WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF WORK PRODUCTIVITY AND THE MODERATING ROLE OF WORKLOAD AT PT. DATA LINK GROUP

Rahmat Fadhillah; M. Shabri Abd. Majid; Iskandarsyah

doi:10.18535/ijsrm/v13i06.em14

Abstract

The purpose of this study is to examine the influence of job training and work environment on employee performance: the mediating role of work productivity and the moderating role of workload at PT. Data Link Group. This research adopts an individual-level analysis, with the population and sample comprising 130 employees of PT Data Link Group. The data were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results reveal that job training, work environment, work productivity, and employee performance at PT Data Link Group are generally well-implemented. Job training has a positive and significant effect on employee performance. Similarly, the work environment also demonstrates a positive and significant effect on employee performance. Moreover, job training and work environment significantly enhance employee productivity. In turn, work productivity has a positive and significant influence on employee performance. The findings further indicate that job training significantly affects employee performance through the mediation of work productivity. However, workload does not significantly moderate the relationship between work productivity and employee performance.

Keywords

Job TrainingWork EnvironmentWork ProductivityWorkloadEmployee Performance

References

Al-aloosy, K. F. Q., Mirvalad, S., & Shabakhty, N. (2024). Evaluating the impact of internet communication quality in human resource management on the productivity of construction projects. Heliyon, 10(7), e28500. https://doi.org/10.1016/j.heliyon.2024.e28500DOI ↗Google Scholar ↗
Ali, S. R., Masud, A. Al, Hossai, M. A., Islam, K. M. Z., & Ala, S. M. S. (2024). Weaving a greener future: The impact of green human resources management and green supply chain management on sustainable performance in Bangladesh’s textile industry. Cleaner Logistics and Supply Chain, 10, 100143. https://doi.org/https://doi.org/10.1016/j.clscn.2024.100143DOI ↗Google Scholar ↗
Dedipo, A. N., & Monoarfa, V. (2020). Pengaruh Pengembangan Sumber Daya Manusia Terhadap Produktivitas Kerja Pengrajin Di Rumah Karawo. JAMBURA: Jurnal Ilmiah Manajemen Dan Bisnis, 3(1), 1–6. https://doi.org/https://doi.org/10.37479/jimb.v3i1.7124DOI ↗Google Scholar ↗
Fajriansyah, Muh Imam Taufiq, Halida Sasmita, Aminuddin Hamdat, & A We Tenri Fatimah Singkeruang. (2022). Pengaruh Lingkungan Kerja Dan Produktivitas Kerja Terhadap Kinerja Pegawai Rumah Sakit Umum Daerah Daya Di Masa Covid-19. Jurnal Sains Manajemen Nitro, 1(2), 150–160. https://doi.org/10.56858/jsmn.v1i2.95DOI ↗Google Scholar ↗
Feng, Z., & Savani, K. (2020). Covid-19 created a gender gap in perceived work productivity and job satisfaction: implications for dual-career parents working from home. Gender in Management, 35(7/8), 719–736. https://doi.org/https://doi.org/10.1108/GM-07-2020-0202DOI ↗Google Scholar ↗
Ferdinand, A. (2014). Structural Equation Modeling dalam Penelitian Manajemen; Aplikasi Model-model Rumit Dalam Penelitian untuk Skripsi, Tesis dan Disertasi. Penerbit Universitas Diponegoro. Semarang.Google Scholar ↗
Gong, Z., Chen, Y., & Wang, Y. (2019). The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital. Frontiers in Psychology, 10, 1–11. https://doi.org/https://doi.org/10.3389/fpsyg.2019.02707DOI ↗Google Scholar ↗
Hartati, Y., Ratnasari, S. L., & Susanti, E. N. (2020). Pengaruh Kompetensi, Komunikasi, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pt. Indotirta Suaka. Jurnal Dimensi, 9(2), 294–306. https://doi.org/10.33373/dms.v9i2.2542DOI ↗Google Scholar ↗
Hosen, S., Hamzah, S. R. ah, Arif Ismail, I., Noormi Alias, S., Faiq Abd Aziz, M., & Rahman, M. M. (2024). Training & development, career development, and organizational commitment as the predictor of work performance. Heliyon, 10(1), e23903. https://doi.org/10.1016/j.heliyon.2023.e23903DOI ↗Google Scholar ↗
Ingsih, K., Riskawati, N., Prayitno, A., & Ali, S. (2021). the Role of Mediation on Work Satisfaction To Work Environment, Training, and Competency on Employee Performance. Jurnal Aplikasi Manajemen, 19(3), 469–482. https://doi.org/10.21776/ub.jam.2021.019.03.02DOI ↗Google Scholar ↗
Labetubun, M. R., & Dewi, I. G. A. M. (2022). Organizational Commitment: It’s Mediating Role in the Effect of Human Resource Management Practices and Workplace Spirituality on Employee Performance. Europan Journal of Business and Management Research, 7(2), 112–123. https://doi.org/https://doi.org/10.24018/ejbmr.2022.7.2.1279DOI ↗Google Scholar ↗
Liu, X., & Ren, X. (2022). Analysis of the Mediating Role of Psychological Empowerment between Perceived Leader Trust and Employee Work Performance. International Journal of Environmental Research and Public Health, 19(11), 1–26. https://doi.org/https://doi.org/10.3390/ijerph19116712DOI ↗Google Scholar ↗
Nguyen, D. T., & Dao, T. K. (2023). The mediating role of innovation in the relationship between high-performance human resource management practices and firm performance. Heliyon, 9(12), e22720. https://doi.org/10.1016/j.heliyon.2023.e22720DOI ↗Google Scholar ↗
Nguyen, P. T., Yandi, A., & Mahaputra, M. R. (2020). Factors That Influence Employee Performance: Motivation, Leadership, Environment, Culture Organization, Work Achievement, Competence and Compensation (a Study of Human Resource Management Literature Studies). Dinasti International Journal of Digital Business Management (DIJDBM), 1(4), 1–16. https://doi.org/https://doi.org/10.31933/dijdbm.v1i4.389DOI ↗Google Scholar ↗
Noor, J., Tunnufus, Z., Handrian, V. Y., & Yumhi, Y. (2023). Green human resources management practices, leadership style and employee engagement: Green banking context. Heliyon, 9(12), e22473. https://doi.org/10.1016/j.heliyon.2023.e22473DOI ↗Google Scholar ↗
Phong Thanh Nguyen, Andri Yandi, M. R. M. (2020). ARTICLE INFORMATION Received: 18. Dijdbm, 1(4), 645–662. https://doi.org/10.31933/DIJDBMDOI ↗Google Scholar ↗
Pramono, A. C., & Prahiawan, W. (2022). Effect Of Training On Employee Performance With Competence And Commitment As Intervening. APTISI Transactions on Management, 6(2), 142–150. https://doi.org/https://doi.org/10.33050/atm.v6i2.1742DOI ↗Google Scholar ↗
Rohman, S. N., Ambarwati, D., & Saptariia. (2023). Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan PT Karunia Ultima Kemasan Jatikalen Nganjuk. Jurnal Penelitian Mahasiswa, 2(1–16), 1. https://doi.org/10.33087/ekonomis.v7i1.631DOI ↗Google Scholar ↗
Rony, Z. T., Wijaya, I. M. S., Nababan, D., Julyanthry, J., Silalahi, M., Ganiem, L. M., Judijanto, L., Herman, H., N., & Saputra. (2024). Analyzing the Impact of Human Resources Competence and Work Motivation on Employee Performance: A Statistical Perspective. Journal of Statistics Applications & Probability, 13(2), 787–793. https://doi.org/https://dx.doi.org/10.18576/jsap/130216DOI ↗Google Scholar ↗
Sajad, I. M. A., & Safrizal, H. B. A. (2024). Pengaruh Workload dan Role Conflict Terhadap Employee Performance dengan Job Stress Sebagai Variabel Mediasi pada UMKM di Pamekasan. Jurnal Ekonomi, 20(1), 141–152. https://doi.org/https://doi.org/10.31967/relasi.v20i1.971DOI ↗Google Scholar ↗
Tleuken, A., Turkyilmaz, A., Sovetbek, M., Durdyev, S., Guney, M., Tokazhanov, G., Wiechetek, L., Pastuszak, Z., Draghici, A., Boatca, M. E., Dermol, V., Trunk, N., Tokbolat, S., Dolidze, T., Yola, L., Avcu, E., Kim, J., & Karaca, F. (2022). Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns: An analysis of workers’ perceptions. Building and Environment, 219(April). https://doi.org/10.1016/j.buildenv.2022.109234DOI ↗Google Scholar ↗
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10(May). https://doi.org/10.3389/fpubh.2022.890400DOI ↗Google Scholar ↗

[refR-1] Al-aloosy, K. F. Q., Mirvalad, S., & Shabakhty, N. (2024). Evaluating the impact of internet communication quality in human resource management on the productivity of construction projects. Heliyon, 10(7), e28500. https://doi.org/10.1016/j.heliyon.2024.e28500DOI ↗Google Scholar ↗

[refR-2] Ali, S. R., Masud, A. Al, Hossai, M. A., Islam, K. M. Z., & Ala, S. M. S. (2024). Weaving a greener future: The impact of green human resources management and green supply chain management on sustainable performance in Bangladesh’s textile industry. Cleaner Logistics and Supply Chain, 10, 100143. https://doi.org/https://doi.org/10.1016/j.clscn.2024.100143DOI ↗Google Scholar ↗

[refR-3] Dedipo, A. N., & Monoarfa, V. (2020). Pengaruh Pengembangan Sumber Daya Manusia Terhadap Produktivitas Kerja Pengrajin Di Rumah Karawo. JAMBURA: Jurnal Ilmiah Manajemen Dan Bisnis, 3(1), 1–6. https://doi.org/https://doi.org/10.37479/jimb.v3i1.7124DOI ↗Google Scholar ↗

[refR-4] Fajriansyah, Muh Imam Taufiq, Halida Sasmita, Aminuddin Hamdat, & A We Tenri Fatimah Singkeruang. (2022). Pengaruh Lingkungan Kerja Dan Produktivitas Kerja Terhadap Kinerja Pegawai Rumah Sakit Umum Daerah Daya Di Masa Covid-19. Jurnal Sains Manajemen Nitro, 1(2), 150–160. https://doi.org/10.56858/jsmn.v1i2.95DOI ↗Google Scholar ↗

[refR-5] Feng, Z., & Savani, K. (2020). Covid-19 created a gender gap in perceived work productivity and job satisfaction: implications for dual-career parents working from home. Gender in Management, 35(7/8), 719–736. https://doi.org/https://doi.org/10.1108/GM-07-2020-0202DOI ↗Google Scholar ↗

[refR-6] Ferdinand, A. (2014). Structural Equation Modeling dalam Penelitian Manajemen; Aplikasi Model-model Rumit Dalam Penelitian untuk Skripsi, Tesis dan Disertasi. Penerbit Universitas Diponegoro. Semarang.Google Scholar ↗

[refR-7] Gong, Z., Chen, Y., & Wang, Y. (2019). The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital. Frontiers in Psychology, 10, 1–11. https://doi.org/https://doi.org/10.3389/fpsyg.2019.02707DOI ↗Google Scholar ↗

[refR-8] Hartati, Y., Ratnasari, S. L., & Susanti, E. N. (2020). Pengaruh Kompetensi, Komunikasi, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pt. Indotirta Suaka. Jurnal Dimensi, 9(2), 294–306. https://doi.org/10.33373/dms.v9i2.2542DOI ↗Google Scholar ↗

[refR-9] Hosen, S., Hamzah, S. R. ah, Arif Ismail, I., Noormi Alias, S., Faiq Abd Aziz, M., & Rahman, M. M. (2024). Training & development, career development, and organizational commitment as the predictor of work performance. Heliyon, 10(1), e23903. https://doi.org/10.1016/j.heliyon.2023.e23903DOI ↗Google Scholar ↗

[refR-10] Ingsih, K., Riskawati, N., Prayitno, A., & Ali, S. (2021). the Role of Mediation on Work Satisfaction To Work Environment, Training, and Competency on Employee Performance. Jurnal Aplikasi Manajemen, 19(3), 469–482. https://doi.org/10.21776/ub.jam.2021.019.03.02DOI ↗Google Scholar ↗

[refR-11] Labetubun, M. R., & Dewi, I. G. A. M. (2022). Organizational Commitment: It’s Mediating Role in the Effect of Human Resource Management Practices and Workplace Spirituality on Employee Performance. Europan Journal of Business and Management Research, 7(2), 112–123. https://doi.org/https://doi.org/10.24018/ejbmr.2022.7.2.1279DOI ↗Google Scholar ↗

[refR-12] Liu, X., & Ren, X. (2022). Analysis of the Mediating Role of Psychological Empowerment between Perceived Leader Trust and Employee Work Performance. International Journal of Environmental Research and Public Health, 19(11), 1–26. https://doi.org/https://doi.org/10.3390/ijerph19116712DOI ↗Google Scholar ↗

[refR-13] Nguyen, D. T., & Dao, T. K. (2023). The mediating role of innovation in the relationship between high-performance human resource management practices and firm performance. Heliyon, 9(12), e22720. https://doi.org/10.1016/j.heliyon.2023.e22720DOI ↗Google Scholar ↗

[refR-14] Nguyen, P. T., Yandi, A., & Mahaputra, M. R. (2020). Factors That Influence Employee Performance: Motivation, Leadership, Environment, Culture Organization, Work Achievement, Competence and Compensation (a Study of Human Resource Management Literature Studies). Dinasti International Journal of Digital Business Management (DIJDBM), 1(4), 1–16. https://doi.org/https://doi.org/10.31933/dijdbm.v1i4.389DOI ↗Google Scholar ↗

[refR-15] Noor, J., Tunnufus, Z., Handrian, V. Y., & Yumhi, Y. (2023). Green human resources management practices, leadership style and employee engagement: Green banking context. Heliyon, 9(12), e22473. https://doi.org/10.1016/j.heliyon.2023.e22473DOI ↗Google Scholar ↗

[refR-16] Phong Thanh Nguyen, Andri Yandi, M. R. M. (2020). ARTICLE INFORMATION Received: 18. Dijdbm, 1(4), 645–662. https://doi.org/10.31933/DIJDBMDOI ↗Google Scholar ↗

[refR-17] Pramono, A. C., & Prahiawan, W. (2022). Effect Of Training On Employee Performance With Competence And Commitment As Intervening. APTISI Transactions on Management, 6(2), 142–150. https://doi.org/https://doi.org/10.33050/atm.v6i2.1742DOI ↗Google Scholar ↗

[refR-18] Rohman, S. N., Ambarwati, D., & Saptariia. (2023). Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan PT Karunia Ultima Kemasan Jatikalen Nganjuk. Jurnal Penelitian Mahasiswa, 2(1–16), 1. https://doi.org/10.33087/ekonomis.v7i1.631DOI ↗Google Scholar ↗

[refR-19] Rony, Z. T., Wijaya, I. M. S., Nababan, D., Julyanthry, J., Silalahi, M., Ganiem, L. M., Judijanto, L., Herman, H., N., & Saputra. (2024). Analyzing the Impact of Human Resources Competence and Work Motivation on Employee Performance: A Statistical Perspective. Journal of Statistics Applications & Probability, 13(2), 787–793. https://doi.org/https://dx.doi.org/10.18576/jsap/130216DOI ↗Google Scholar ↗

[refR-20] Sajad, I. M. A., & Safrizal, H. B. A. (2024). Pengaruh Workload dan Role Conflict Terhadap Employee Performance dengan Job Stress Sebagai Variabel Mediasi pada UMKM di Pamekasan. Jurnal Ekonomi, 20(1), 141–152. https://doi.org/https://doi.org/10.31967/relasi.v20i1.971DOI ↗Google Scholar ↗

[refR-21] Tleuken, A., Turkyilmaz, A., Sovetbek, M., Durdyev, S., Guney, M., Tokazhanov, G., Wiechetek, L., Pastuszak, Z., Draghici, A., Boatca, M. E., Dermol, V., Trunk, N., Tokbolat, S., Dolidze, T., Yola, L., Avcu, E., Kim, J., & Karaca, F. (2022). Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns: An analysis of workers’ perceptions. Building and Environment, 219(April). https://doi.org/10.1016/j.buildenv.2022.109234DOI ↗Google Scholar ↗

[refR-22] Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10(May). https://doi.org/10.3389/fpubh.2022.890400DOI ↗Google Scholar ↗