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ISSN : 2321-3418
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1 - 25 of 118 items 1 2 3 4 5 > >> 

Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha

DOI:https://doi.org/10.18535/ijsrm/v6i4.em02
Elizabeth Auniel (1), Dr. Samuel Obino Mokaya (2)
EM-2018-243-249
Abstract : 225
PDF : 355 XML : 57
DOI:https://doi.org/10.18535/ijsrm/v6i4.em02

Customers' Opinions on Reasons for Using Online Banking: Experience of Customers in Tanzania

DOI:https://doi.org/10.18535/ijsrm/v9i05.em02
Richard Sikira (1)
2185-2195
Abstract : 160
PDF : 122
DOI:https://doi.org/10.18535/ijsrm/v9i05.em02

The Legal Conundrum Of Non-Interest Banking. A Case Study Of Islamic Bank In Nigeria.

DOI:https://doi.org/10.18535/ijsrm/v7i7.lla02
Miebaka Nabiebu (1), Michael Takim Otu (2)
141-152
Abstract : 327
PDF : 77 XML : 72
DOI:https://doi.org/10.18535/ijsrm/v7i7.lla02

An Examination of the Relationship between Perceived price Fairness on Customer Satisfaction and Loyalty in Kenyan Star-Rated Restaurants

DOI:https://doi.org/10.18535/ijsrm/v6i10.em06
Margaret Githiri (1)
EM-2018-763-770
Abstract : 586
PDF : 350
DOI:https://doi.org/10.18535/ijsrm/v6i10.em06

A Study of Customer Delight with Special Reference to HDFC Bank In Delhi And NCR Region

DOI:https://doi.org/10.18535/ijsrm/v5i8.04
Dr. Gayatri Chopra (1)
6591-6602|
Abstract : 126
PDF : 120
DOI:https://doi.org/10.18535/ijsrm/v5i8.04

The Influence Of Electronic Service Quality, Perceived Value, And Perceived Price On Loyalty Through Satisfaction As A Mediating Variable On Netflix Customers In Banda Aceh City

DOI:https://doi.org/10.18535/ijsrm/v13i09.em04
Riyan Rinaldi (1), Hafasnuddin (2), Halimatussakdiah (3)
9683-9688
Abstract : 511
PDF : 98
DOI:https://doi.org/10.18535/ijsrm/v13i09.em04

Customer Churn Analysis Using Machine Learning to Improve Customer Retention on Vissie Net

DOI:https://doi.org/10.18535/ijsrm/v12i09.em05
Ronnald Christanto Admanegara (1), Dr, Wiwik Handayani (2)
7379-7387
Abstract : 545
PDF : 239
DOI:https://doi.org/10.18535/ijsrm/v12i09.em05

AI-Powered Personalization in Salesforce: Enhancing Customer Engagement through Machine Learning Models

DOI:https://doi.org/10.18535/ijsrm/v12i08.ec06
Ravi Teja Potla (1), Vamsi Krishna Pottla (2)
1388-1420
Abstract : 1115
PDF : 753
DOI:https://doi.org/10.18535/ijsrm/v12i08.ec06

Exploring Consumers’ Perception of Farm Animal Welfare in Muar, Johor

DOI:https://doi.org/10.18535/ijsrm/v12i02.sh03
Nalini Arumugam (1), Ain Shafirah Mohd Halim (2), Anath Rau Krishnan (3)
1692-1704
Abstract : 242
PDF : 154
DOI:https://doi.org/10.18535/ijsrm/v12i02.sh03

Factors affecting the uptake of insurance products in the banking sector between 2013 and 2018: Case of First Capital Bank, Zimbabwe

DOI:https://doi.org/10.18535/ijsrm/v10i5.em01
Dr David Foya (1), Nkosana Ncube (2)
3363-3382
Abstract : 313
PDF : 304
DOI:https://doi.org/10.18535/ijsrm/v10i5.em01

Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.

DOI:https://doi.org/10.18535/ijsrm/v7i1.em05
Richard Amoasi (1), Seth Tuffour Osei-Tutu (2), Margaret Amoasi (3)
969-977
Abstract : 137
PDF : 152
DOI:https://doi.org/10.18535/ijsrm/v7i1.em05

Impact on Customer Perception towards ATM Services Provided By the Banks Today: A Conceptual Study

DOI:https://doi.org/10.18535/ijsrm/v6i1.em06
Dr.A. Vennila (1), S.Narendra Rathnaraj (2)
EM-2018-31-39
Abstract : 147
PDF : 224
DOI:https://doi.org/10.18535/ijsrm/v6i1.em06

Communication A Tool To Build Relationship Quality: Evidence From Indian Retail Banks

T. Padmavathi1, Dr. J. Khaja sheriff2 (1)
Abstract : 71
PDF : 49
DOI:

Effective Analysis on Service Climate of Cooperative Banks in Rural Areas of Tamilnadu

DOI:https://doi.org/10.18535/ijsrm/v5i11.23
Narmadha.M. P, Dr.M. Sampath Nagi (1)
7529-7539
Abstract : 62
PDF : 32
DOI:https://doi.org/10.18535/ijsrm/v5i11.23

An empirical study on the importance of technology quality in creating brand preference among the Generation Y (Gen-Y) banking customers in Kerala

P.Ravindranath*, Dr.A.Sukumaran (1)
Abstract : 73
PDF : 49
DOI:

Innovations In Insurance

Syeda Zehra (1)
Abstract : 71
PDF : 43
DOI:

M-Commerce: Life Blood of Business

CA. Raj Garg (1)
Abstract : 64
PDF : 49
DOI:

Shopping Involvement In Online Buyi Ng Strategic study with reference to antecedents and consequences

Shino Mathew, Dr. Hari Sundar.G (1)
Abstract : 76
PDF : 47
DOI:

The Influence of Lending Rate on the Performance of Deposit Money banks in Nigeria

Owui Hycenth Okang Ajaude Edward 2 Nkamare Stephen Ekpo3 (1)
Abstract : 112
PDF : 48
DOI:

A Roadmap Of Customers Perception Towards Mutual Funds In Uttar Pradesh With Special Reference To Lucknow City

*(Prof) Dr. Shailendra Kumar Chaturvedi, Dr. Arvind Kumar Singh, Karan Veer Singh, (1)
Abstract : 67
PDF : 47
DOI:

A study on Retailing of Leather Products in Vellore District

Dr. D. Maria Antony Raj R. Veerappan Dr. M. Raguraman (1)
Abstract : 68
PDF : 105
DOI:

The Effect of Social CRM and Customer Orientation of Service Employee (COSE) On Customer Satisfaction

DOI:https://doi.org/10.18535/ijsrm/v13i09.em01
Annatasya Putri (1), Dr. Syafrizal, SE, ME (2), Dr. Ma’ruf, SE, M.Bus (3)
9651-9658
Abstract : 589
PDF : 110
DOI:https://doi.org/10.18535/ijsrm/v13i09.em01

Investigating the Relationship Between Cost of IT Investment and Benefits Realized from the IT Project Implementation Within the Public Sector

DOI:https://doi.org/10.18535/ijsrm/v13i08.ec05
Fredrick Bitta (1), Prof. Robert Oboko (2), Prof. Christopher Chepken (3)
2573-2586
Abstract : 305
PDF : 71
DOI:https://doi.org/10.18535/ijsrm/v13i08.ec05

Hotel Service Quality in Jakarta, Indonesia

DOI:https://doi.org/10.18535/ijsrm/v13i07.t02
Candra Hidayat (1), Anis Darsiah (2), Fifi Nofiyanti (3)
15-21
Abstract : 287
PDF : 83
DOI:https://doi.org/10.18535/ijsrm/v13i07.t02

Increasing Customer Loyalty Through Digital Marketing, Corporate Image, Mobile Banking Service Quality and Shariah Compliance

DOI:https://doi.org/10.18535/ijsrm/v13i06.em09
Buyung Romadhoni (1), Asbi Amin (2), Sitti Rahmawati (3)
9230-9240
Abstract : 652
PDF : 145
DOI:https://doi.org/10.18535/ijsrm/v13i06.em09
1 - 25 of 118 items 1 2 3 4 5 > >> 

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