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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha

DOI:https://doi.org/10.18535/ijsrm/v6i4.em02
Elizabeth Auniel (1), Dr. Samuel Obino Mokaya (2)
EM-2018-243-249
Abstract : 112
PDF : 183 XML : 22

Customers' Opinions on Reasons for Using Online Banking: Experience of Customers in Tanzania

DOI:https://doi.org/10.18535/ijsrm/v9i05.em02
Richard Sikira (1)
2185-2195
Abstract : 69
PDF : 60

The Legal Conundrum Of Non-Interest Banking. A Case Study Of Islamic Bank In Nigeria.

DOI:https://doi.org/10.18535/ijsrm/v7i7.lla02
Miebaka Nabiebu (1), Michael Takim Otu (2)
141-152
Abstract : 171
PDF : 33 XML : 27

An Examination of the Relationship between Perceived price Fairness on Customer Satisfaction and Loyalty in Kenyan Star-Rated Restaurants

DOI:https://doi.org/10.18535/ijsrm/v6i10.em06
Margaret Githiri (1)
EM-2018-763-770
Abstract : 272
PDF : 168

A Study of Customer Delight with Special Reference to HDFC Bank In Delhi And NCR Region

DOI:https://doi.org/10.18535/ijsrm/v5i8.04
Dr. Gayatri Chopra (1)
6591-6602|
Abstract : 39
PDF : 36

Customer Churn Analysis Using Machine Learning to Improve Customer Retention on Vissie Net

DOI:https://doi.org/10.18535/ijsrm/v12i09.em05
Ronnald Christanto Admanegara (1), Dr, Wiwik Handayani (2)
7379-7387
Abstract : 350
PDF : 103

AI-Powered Personalization in Salesforce: Enhancing Customer Engagement through Machine Learning Models

DOI:https://doi.org/10.18535/ijsrm/v12i08.ec06
Ravi Teja Potla (1), Vamsi Krishna Pottla (2)
1388-1420
Abstract : 358
PDF : 309

Exploring Consumers’ Perception of Farm Animal Welfare in Muar, Johor

DOI:https://doi.org/10.18535/ijsrm/v12i02.sh03
Nalini Arumugam (1), Ain Shafirah Mohd Halim (2), Anath Rau Krishnan (3)
1692-1704
Abstract : 102
PDF : 57

Factors affecting the uptake of insurance products in the banking sector between 2013 and 2018: Case of First Capital Bank, Zimbabwe

DOI:https://doi.org/10.18535/ijsrm/v10i5.em01
Dr David Foya (1), Nkosana Ncube (2)
3363-3382
Abstract : 178
PDF : 224

Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.

DOI:https://doi.org/10.18535/ijsrm/v7i1.em05
Richard Amoasi (1), Seth Tuffour Osei-Tutu (2), Margaret Amoasi (3)
969-977
Abstract : 52
PDF : 87

Impact on Customer Perception towards ATM Services Provided By the Banks Today: A Conceptual Study

DOI:https://doi.org/10.18535/ijsrm/v6i1.em06
Dr.A. Vennila (1), S.Narendra Rathnaraj (2)
EM-2018-31-39
Abstract : 79
PDF : 123

Communication A Tool To Build Relationship Quality: Evidence From Indian Retail Banks

T. Padmavathi1, Dr. J. Khaja sheriff2 (1)
Abstract : 23
PDF : 18

Effective Analysis on Service Climate of Cooperative Banks in Rural Areas of Tamilnadu

DOI:https://doi.org/10.18535/ijsrm/v5i11.23
Narmadha.M. P, Dr.M. Sampath Nagi (1)
7529-7539
Abstract : 16
PDF : 12

An empirical study on the importance of technology quality in creating brand preference among the Generation Y (Gen-Y) banking customers in Kerala

P.Ravindranath*, Dr.A.Sukumaran (1)
Abstract : 26
PDF : 17

Innovations In Insurance

Syeda Zehra (1)
Abstract : 22
PDF : 16

M-Commerce: Life Blood of Business

CA. Raj Garg (1)
Abstract : 19
PDF : 20

Shopping Involvement In Online Buyi Ng Strategic study with reference to antecedents and consequences

Shino Mathew, Dr. Hari Sundar.G (1)
Abstract : 24
PDF : 16

The Influence of Lending Rate on the Performance of Deposit Money banks in Nigeria

Owui Hycenth Okang Ajaude Edward 2 Nkamare Stephen Ekpo3 (1)
Abstract : 29
PDF : 20

A Roadmap Of Customers Perception Towards Mutual Funds In Uttar Pradesh With Special Reference To Lucknow City

*(Prof) Dr. Shailendra Kumar Chaturvedi, Dr. Arvind Kumar Singh, Karan Veer Singh, (1)
Abstract : 23
PDF : 18

A study on Retailing of Leather Products in Vellore District

Dr. D. Maria Antony Raj R. Veerappan Dr. M. Raguraman (1)
Abstract : 23
PDF : 39

Machine Learning for Enhanced Churn Prediction in Banking: Leveraging Oversampling and Stacking Techniques

DOI:https://doi.org/10.18535/ijsrm/v12i09.ec03
Omar Faruq (1), Fahad Ahammed (2), Arifa Sultana Mily (3), 4Ashraful Islam (4)
1434-1446
Abstract : 161
PDF : 32

What Factors Do Customers Consider Before Deciding To Open A Bank Account?

DOI:https://doi.org/10.18535/ijsrm/v12i05.em16
Angky Herlangga (1), Meylani Tuti (2)
6464-6474
Abstract : 60
PDF : 16

Increasing Brand Loyalty Through Cultivating Brand Love

DOI:https://doi.org/10.18535/ijsrm/v12i05.em03
Alivia Andini (1), Meylani Tuti (2)
6279-6290
Abstract : 186
PDF : 69

Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia

DOI:https://doi.org/10.18535/ijsrm/v12i02.em10
Galih Tegar Wicaksono (1), Muhamad Emil Rachman (2)
5925-5938
Abstract : 189
PDF : 71

The Use of the Internet and the Hospitality of Hotels In The Old Royal Road

DOI:https://doi.org/10.18535/ijsrm/v11i11.em12
Hamilton Pozo (1)
5387-5504
Abstract : 68
PDF : 46
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