| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 211
PDF : 317
XML : 46
Challenges and Prospects of the National Health Insurance Scheme and Medical Service Delivery in The Nigerian Navy.
Abstract : 272
PDF : 69
The Moderating Role of Stakeholder Involvement in the Relationship Between Strategic Planning And Service Delivery
Abstract : 165
PDF : 80
Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur
Abstract : 722
PDF : 868
Investigating the Relationship Between Cost of IT Investment and Benefits Realized from the IT Project Implementation Within the Public Sector
Abstract : 194
PDF : 37
Non-Teaching Staff in the Education System of Tanzania: A Review Paper on Training Practices and Service Delivery
Abstract : 323
PDF : 591
Assessment of Beneficiary Satisfaction with Community Based Solid Waste Management Service. A case of Okoa Maisha Project in Mnarani Village, Kilifi County, Kenya
Abstract : 230
PDF : 115
XML : 71
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 90
PDF : 44
Knowledge Management Strategies and Organisational Performance of Deposit Money Banks in Nigeria
Abstract : 158
PDF : 62
Assistance for Pregnant Women in The III Trimester and Delivery Companion in Carrying Out Oxytocin Massage in Jati Perumnas Village, Kalumata Puskesmas Working Area
Abstract : 215
PDF : 80
Strategy to Improve IT Maturity Level Using COBIT 2019 Framework to Improve Service Quality at PT XYZ
Abstract : 310
PDF : 171
A Review of The Literature on An Examination of The Effects of Cyber Security in Improved Public Sector Institution Performance in Jordan
Abstract : 114
PDF : 64
Functional and Financial Devolution to Panchayati Raj Institutions in India: A study of Uttar Pradesh
Abstract : 56
PDF : 93
Multi-Criteria Inventory Optimisation of University of Ibadan, Ibadan, Nigeria’s Bakery Using Goal Programming Approach and Flour as the Major Raw-Material
Abstract : 104
PDF : 87
Agricultural Extension: Challenges of Extension service for rural poor and youth in Amhara Region, North Western Ethiopia. The Case of North Gondar Zone
Abstract : 134
PDF : 132
XML : 46
An empirical study on the importance of technology quality in creating brand preference among the Generation Y (Gen-Y) banking customers in Kerala
Abstract : 59
PDF : 39
Failure Mode and Effect Analysis –A Quantitative Technique for Improving Quality of Teaching and Training in B-Schools
Abstract : 53
PDF : 33
Effect of Transformational Leadership Behaviour on Employees’ Career Development in Zenith International Bank (ZIB) Plc, North East 3 Zone, Adamawa State, Nigeria: Post COVID-19 Pandemic Experience
Abstract : 172
PDF : 105
Impact on Customer Perception towards ATM Services Provided By the Banks Today: A Conceptual Study
Abstract : 127
PDF : 187
Factors Contributing to Rising Caesarean Section Rates in Garowe, Puntland Somalia
Abstract : 342
PDF : 69
Data privacy in cloud computing: A comparative study of privacy preserving techniques
Abstract : 402
PDF : 135
