| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
| ICV 2024 | 88.02 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 249
PDF : 402
XML : 65
Challenges and Prospects of the National Health Insurance Scheme and Medical Service Delivery in The Nigerian Navy.
Abstract : 491
PDF : 130
The Moderating Role of Stakeholder Involvement in the Relationship Between Strategic Planning And Service Delivery
Abstract : 201
PDF : 117
Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur
Abstract : 2393
PDF : 2890
Investigating the Relationship Between Cost of IT Investment and Benefits Realized from the IT Project Implementation Within the Public Sector
Abstract : 394
PDF : 115
Non-Teaching Staff in the Education System of Tanzania: A Review Paper on Training Practices and Service Delivery
Abstract : 519
PDF : 728
Assessment of Beneficiary Satisfaction with Community Based Solid Waste Management Service. A case of Okoa Maisha Project in Mnarani Village, Kilifi County, Kenya
Abstract : 263
PDF : 193
XML : 87
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 145
PDF : 73
Knowledge Management Strategies and Organisational Performance of Deposit Money Banks in Nigeria
Abstract : 215
PDF : 98
Assistance for Pregnant Women in The III Trimester and Delivery Companion in Carrying Out Oxytocin Massage in Jati Perumnas Village, Kalumata Puskesmas Working Area
Abstract : 268
PDF : 97
Strategy to Improve IT Maturity Level Using COBIT 2019 Framework to Improve Service Quality at PT XYZ
Abstract : 478
PDF : 397
A Review of The Literature on An Examination of The Effects of Cyber Security in Improved Public Sector Institution Performance in Jordan
Abstract : 181
PDF : 97
Functional and Financial Devolution to Panchayati Raj Institutions in India: A study of Uttar Pradesh
Abstract : 78
PDF : 151
Multi-Criteria Inventory Optimisation of University of Ibadan, Ibadan, Nigeria’s Bakery Using Goal Programming Approach and Flour as the Major Raw-Material
Abstract : 139
PDF : 132
Agricultural Extension: Challenges of Extension service for rural poor and youth in Amhara Region, North Western Ethiopia. The Case of North Gondar Zone
Abstract : 216
PDF : 190
XML : 61
An empirical study on the importance of technology quality in creating brand preference among the Generation Y (Gen-Y) banking customers in Kerala
Abstract : 128
PDF : 70
Failure Mode and Effect Analysis –A Quantitative Technique for Improving Quality of Teaching and Training in B-Schools
Abstract : 119
PDF : 57
Challenges of Social Workers in an Increased Digital Workspace: A Sierra Leonean Perspective
Abstract : 288
PDF : 79
Effect of Transformational Leadership Behaviour on Employees’ Career Development in Zenith International Bank (ZIB) Plc, North East 3 Zone, Adamawa State, Nigeria: Post COVID-19 Pandemic Experience
Abstract : 230
PDF : 165
Impact on Customer Perception towards ATM Services Provided By the Banks Today: A Conceptual Study
Abstract : 159
PDF : 246
National Predictive Analytics Framework for Preventing Healthcare Fraud and Abuse
Abstract : 480
PDF : 63
