| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 174
PDF : 278
XML : 34
Challenges and Prospects of the National Health Insurance Scheme and Medical Service Delivery in The Nigerian Navy.
Abstract : 222
PDF : 43
The Moderating Role of Stakeholder Involvement in the Relationship Between Strategic Planning And Service Delivery
Abstract : 132
PDF : 60
Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur
Abstract : 307
PDF : 208
Non-Teaching Staff in the Education System of Tanzania: A Review Paper on Training Practices and Service Delivery
Abstract : 268
PDF : 454
Assessment of Beneficiary Satisfaction with Community Based Solid Waste Management Service. A case of Okoa Maisha Project in Mnarani Village, Kilifi County, Kenya
Abstract : 204
PDF : 62
XML : 57
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 75
PDF : 31
Knowledge Management Strategies and Organisational Performance of Deposit Money Banks in Nigeria
Abstract : 126
PDF : 44
Assistance for Pregnant Women in The III Trimester and Delivery Companion in Carrying Out Oxytocin Massage in Jati Perumnas Village, Kalumata Puskesmas Working Area
Abstract : 182
PDF : 46
Strategy to Improve IT Maturity Level Using COBIT 2019 Framework to Improve Service Quality at PT XYZ
Abstract : 207
PDF : 81
A Review of The Literature on An Examination of The Effects of Cyber Security in Improved Public Sector Institution Performance in Jordan
Abstract : 81
PDF : 42
Functional and Financial Devolution to Panchayati Raj Institutions in India: A study of Uttar Pradesh
Abstract : 41
PDF : 61
Multi-Criteria Inventory Optimisation of University of Ibadan, Ibadan, Nigeria’s Bakery Using Goal Programming Approach and Flour as the Major Raw-Material
Abstract : 82
PDF : 54
Agricultural Extension: Challenges of Extension service for rural poor and youth in Amhara Region, North Western Ethiopia. The Case of North Gondar Zone
Abstract : 104
PDF : 107
XML : 39
An empirical study on the importance of technology quality in creating brand preference among the Generation Y (Gen-Y) banking customers in Kerala
Abstract : 43
PDF : 24
Failure Mode and Effect Analysis –A Quantitative Technique for Improving Quality of Teaching and Training in B-Schools
Abstract : 43
PDF : 21
Effect of Transformational Leadership Behaviour on Employees’ Career Development in Zenith International Bank (ZIB) Plc, North East 3 Zone, Adamawa State, Nigeria: Post COVID-19 Pandemic Experience
Abstract : 121
PDF : 63
Impact on Customer Perception towards ATM Services Provided By the Banks Today: A Conceptual Study
Abstract : 112
PDF : 143
Data privacy in cloud computing: A comparative study of privacy preserving techniques
Abstract : 339
PDF : 73
Factors That Influence Cybersecurity Compliance Behaviours by Bank Employees: A Case of Banks Operating In Kenya
Abstract : 934
PDF : 90
