| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
| ICV 2024 | 88.02 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 225
PDF : 354
XML : 57
Challenges and Prospects of the National Health Insurance Scheme and Medical Service Delivery in The Nigerian Navy.
Abstract : 315
PDF : 105
The Moderating Role of Stakeholder Involvement in the Relationship Between Strategic Planning And Service Delivery
Abstract : 186
PDF : 101
Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur
Abstract : 1488
PDF : 1880
Investigating the Relationship Between Cost of IT Investment and Benefits Realized from the IT Project Implementation Within the Public Sector
Abstract : 305
PDF : 71
Non-Teaching Staff in the Education System of Tanzania: A Review Paper on Training Practices and Service Delivery
Abstract : 352
PDF : 665
Assessment of Beneficiary Satisfaction with Community Based Solid Waste Management Service. A case of Okoa Maisha Project in Mnarani Village, Kilifi County, Kenya
Abstract : 254
PDF : 162
XML : 83
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 105
PDF : 52
Knowledge Management Strategies and Organisational Performance of Deposit Money Banks in Nigeria
Abstract : 193
PDF : 85
Assistance for Pregnant Women in The III Trimester and Delivery Companion in Carrying Out Oxytocin Massage in Jati Perumnas Village, Kalumata Puskesmas Working Area
Abstract : 244
PDF : 87
Strategy to Improve IT Maturity Level Using COBIT 2019 Framework to Improve Service Quality at PT XYZ
Abstract : 398
PDF : 220
A Review of The Literature on An Examination of The Effects of Cyber Security in Improved Public Sector Institution Performance in Jordan
Abstract : 151
PDF : 81
Functional and Financial Devolution to Panchayati Raj Institutions in India: A study of Uttar Pradesh
Abstract : 72
PDF : 118
Multi-Criteria Inventory Optimisation of University of Ibadan, Ibadan, Nigeria’s Bakery Using Goal Programming Approach and Flour as the Major Raw-Material
Abstract : 118
PDF : 104
Agricultural Extension: Challenges of Extension service for rural poor and youth in Amhara Region, North Western Ethiopia. The Case of North Gondar Zone
Abstract : 152
PDF : 156
XML : 53
An empirical study on the importance of technology quality in creating brand preference among the Generation Y (Gen-Y) banking customers in Kerala
Abstract : 73
PDF : 49
Failure Mode and Effect Analysis –A Quantitative Technique for Improving Quality of Teaching and Training in B-Schools
Abstract : 68
PDF : 38
Challenges of Social Workers in an Increased Digital Workspace: A Sierra Leonean Perspective
Abstract : 132
PDF : 27
Effect of Transformational Leadership Behaviour on Employees’ Career Development in Zenith International Bank (ZIB) Plc, North East 3 Zone, Adamawa State, Nigeria: Post COVID-19 Pandemic Experience
Abstract : 191
PDF : 139
Impact on Customer Perception towards ATM Services Provided By the Banks Today: A Conceptual Study
Abstract : 146
PDF : 224
Factors Contributing to Rising Caesarean Section Rates in Garowe, Puntland Somalia
Abstract : 427
PDF : 88
