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Service Quality and Perceived Value as Determinants of Word of Mouth via Santri Satisfaction: A Study of Islamic Boarding Schools in Jombang Regency

DOI:https://doi.org/10.18535/ijsrm/v12i12.el03
Wisnu Mahendri (1), Widji Astuti (2), Syaiful Arifin (3)
3802-3815
Abstract : 497
PDF : 53

The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth

DOI:https://doi.org/10.18535/ijsrm/v11i02.em01
Didik Priyo Sugiharto Sugiharto (1), Yustino Islami Almanik Almanik (2), Wiyarni Wiyarni (3)
4516-4527
Abstract : 256
PDF : 130

Online Word of Mouth as A Channel of Communication in Eulogio “Amang” Rodriguez Institute of Science And Technology (Earist)

DOI:https://doi.org/10.18535/ijsrm/v12i06.em14
Jhon Ven Saint Pasahol (1)
6706-6709
Abstract : 91
PDF : 55

The Influence of Self-Service Technology on Customer Word-of-Mouth in Retail

DOI:https://doi.org/10.18535/ijsrm/v12i04.em07
Larry SK Leung (1)
6024-6138
Abstract : 306
PDF : 79

The Impact of Social Media Marketing On SMES: A Case Study of Nigeria

DOI:https://doi.org/10.18535/ijsrm/v13i04.em13
Muraina Olubunmi Titilayo (1), Dr Ammar Samour (2)
8800-8866
Abstract : 719
PDF : 85

Market Orientation’s Effect on Customer Value, Trust, Satisfaction, and EWOM when using the MRT

DOI:https://doi.org/10.18535/ijsrm/v12i04.em12
Ramahdhani Dwi Yulianti (1), Dr. Meylani Tuti, SS., M.Pd. ,MM (2)
6217-6230
Abstract : 193
PDF : 59

The Relationship Between Brand Hate and Product Quality on Non-Repurchase Intention (A Case Study of Bottled Drinking Water Product X)

DOI:https://doi.org/10.18535/ijsrm/v12i08.em14
Pramudya Ibnu Subrata S.M. (1), Prof. Dra. Indrawati, M.M, Ph.D. (2)
7023-7134
Abstract : 184
PDF : 64

Decoding the consumer mindset: Exploring the role of e-WOM, online experiences and brand trust in KKV one-stop shop purchase intention

DOI:https://doi.org/10.18535/ijsrm/v12i05.em20
Sherly Hesti Erawati (1), Rina Rahmawati (2)
6533-6539
Abstract : 160
PDF : 114
1 - 8 of 8 items