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The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth

DOI:https://doi.org/10.18535/ijsrm/v11i02.em01
Didik Priyo Sugiharto Sugiharto (1), Yustino Islami Almanik Almanik (2), Wiyarni Wiyarni (3)
4516-4527
Abstract : 102
PDF : 91

Online Word of Mouth as A Channel of Communication in Eulogio “Amang” Rodriguez Institute of Science And Technology (Earist)

DOI:https://doi.org/10.18535/ijsrm/v12i06.em14
Jhon Ven Saint Pasahol (1)
6706-6709
Abstract : 15
PDF : 10

The Influence of Self-Service Technology on Customer Word-of-Mouth in Retail

DOI:https://doi.org/10.18535/ijsrm/v12i04.em07
Larry SK Leung (1)
6024-6138
Abstract : 231
PDF : 37

The Relationship Between Brand Hate and Product Quality on Non-Repurchase Intention (A Case Study of Bottled Drinking Water Product X)

DOI:https://doi.org/10.18535/ijsrm/v12i08.em14
Pramudya Ibnu Subrata S.M. (1), Prof. Dra. Indrawati, M.M, Ph.D. (2)
7023-7134
Abstract : 39
PDF : 11

Market Orientation’s Effect on Customer Value, Trust, Satisfaction, and EWOM when using the MRT

DOI:https://doi.org/10.18535/ijsrm/v12i04.em12
Ramahdhani Dwi Yulianti (1), Dr. Meylani Tuti, SS., M.Pd. ,MM (2)
6217-6230
Abstract : 127
PDF : 36

Decoding the consumer mindset: Exploring the role of e-WOM, online experiences and brand trust in KKV one-stop shop purchase intention

DOI:https://doi.org/10.18535/ijsrm/v12i05.em20
Sherly Hesti Erawati (1), Rina Rahmawati (2)
6533-6539
Abstract : 38
PDF : 21
1 - 6 of 6 items