Abstract
In a context marked by digital transformation, ERP (Enterprise Resource Planning) systems play a strategic role in performance as well as in the governance of the organization. However, literature remains fragmented and, sometimes, contradictory about the extent of their impact. To provide a more structured view, this study conducts a systematic literature review following the SPAR-4-SLR protocol, which ensures transparency and methodological rigor. The analysis of a corpus of 804 articles published from 2000 to 2025, supported by bibliometric and thematic techniques (co-citation, co-occurrence, VOSviewer), reveals the existence of six major clusters of research. Among these, the organizational performance, governance, and sustainability clusters stand out as the central themes. This review provides an integrative mapping of the field, recognizes the key contributions along with the remaining gaps, and outlines future directions better to comprehend the ERP-performance relationship in a changing environment.
Keywords
References
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