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The Importance of Supply Chain Management Practices in Increasing Customer Satisfaction and Customer Retention: Evidence from Saudi Arabia

DOI:https://doi.org/10.18535/ijsrm/v9i03.em04
Abdullah Ahmed (1)
2136-2151
Abstract : 718
PDF : 571

Strategic Optimization of Website Performance through AI, Multi-Channel Integration, And CRM: An Impact Analysis on Customer Conversion, Customer Loyalty, and Business Economic Performance at Pt. XYZ

DOI:https://doi.org/10.18535/ijsrm/v13i07.em02
Hansel Christianto Kartadinata (1), Dr. M. Riza Sutjipto (2)
9310-9323
Abstract : 359
PDF : 66

The Legal Conundrum Of Non-Interest Banking. A Case Study Of Islamic Bank In Nigeria.

DOI:https://doi.org/10.18535/ijsrm/v7i7.lla02
Miebaka Nabiebu (1), Michael Takim Otu (2)
141-152
Abstract : 295
PDF : 67 XML : 55

Theoretical Framework of Customer Relationship Management: An Overview

DOI:https://doi.org/10.18535/ijsrm/v5i7.78
Dr.C.Mugunthan, G.Kalaiarasi (1)
6431-6441
Abstract : 258
PDF : 3909

CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT

DOI:https://doi.org/10.18535/ijsrm/v13i02.em15
Jordiansyah (1), Muslim (2), Sorayanti Utami (3)
8487-8501
Abstract : 291
PDF : 66

Total Quality Management and Employee Performance among Motorcycle Dealers: Basis for TQM Initiatives

DOI:https://doi.org/10.18535/ijsrm/v12i03.em21
Pacut Hyde Asiñero (1)
6204-6219
Abstract : 496
PDF : 218

Impact of Total Quality Management Practices on Sustainability And Company Performance: A Case Study of Miro Forestry Company Ltd in Mile 91, Sierra Leone

DOI:https://doi.org/10.18535/ijsrm/v12i11.as01
Mohamed Syed Fofanah (1), Mohamed Jessie Koroma (2), Ibrahim Dumbuya (3)
83-93
Abstract : 357
PDF : 84

The Influence of Emotional Attachment and Previous Experience on Repurchase Intention Mediated by Customer Trust in Tokopedia

DOI:https://doi.org/10.18535/ijsrm/v13i08.em09
Hasliza Razali (1), T. Meldi Kesuma (2), Ahmad Nizam (3)
9575-9588
Abstract : 213
PDF : 43

Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.

DOI:https://doi.org/10.18535/ijsrm/v7i1.em05
Richard Amoasi (1), Seth Tuffour Osei-Tutu (2), Margaret Amoasi (3)
969-977
Abstract : 119
PDF : 141

Customer Perspective Towards Secondhand Clothing and Its Impact on Customer's Loyalty: The Mediating Role of Customer Satisfaction

DOI:https://doi.org/10.18535/ijsrm/v13i01.em09
Janice Felicia De Sinta Adji (1), MG Westri Kekalih Susilowati (2)
8283-8295
Abstract : 488
PDF : 393

Revitalizing Cooperative Human Resources: An Education and Perspective Analysis, Study at Medan Municipal City; Indonesia

DOI:https://doi.org/10.18535/ijsrm/v6i3.sh03
Karlonta Nainggolan (1), Tohap Parulian (2)
SH-2018-19-36
Abstract : 290
PDF : 88 XML : 48

Challenges and Prospects of Enterprise Resource Planning (ERP) Systems in the Newly Chartered Public Universities in Kenya

DOI:https://doi.org/10.18535/ijsrm/v6i2.em01
Bett, Kipyegon Alfred (1)
EM-2018-88-99
Abstract : 104
PDF : 144 XML : 53

Communication A Tool To Build Relationship Quality: Evidence From Indian Retail Banks

T. Padmavathi1, Dr. J. Khaja sheriff2 (1)
Abstract : 59
PDF : 38

A Quantitative Assessment of the Impact of Automated Incident Response on Cloud Services Availability

DOI:https://doi.org/10.18535/ijsrm/v11i08.ec03
Saravanakumar Baskaran (1)
929-934
Abstract : 241
PDF : 83

The Effect of Brand, Product Completeness and Product Quality on Consumer Satisfaction and Its Impact on Repeat Orders at Srala Store

DOI:https://doi.org/10.18535/ijsrm/v13i02.em14
Syarifah Risna Arfiana (1), Mahdani (2), T. Meldi Kesuma (3)
8471-8486
Abstract : 252
PDF : 59
1 - 15 of 15 items