| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
| ICV 2024 | 88.02 |
Search
the The Effect of Job Responsibility, Emotional Intelligence, and Leadership on the Service Quality of Expert Staff for the People’s Representative Council of Indonesia
Abstract : 233
PDF : 110
##plugins.generic.jatsParser.publication.galley.pdf.label## : 57
XML : 81
Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 235
PDF : 366
XML : 61
CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT
Abstract : 341
PDF : 94
Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia
Abstract : 377
PDF : 186
The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth
Abstract : 398
PDF : 221
Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.
Abstract : 144
PDF : 162
Evaluation of Free - Payment School Implementation at Senior High School / Islamic Senior High School and Vocational School in the Regency of Ogan Komering Ilir
Abstract : 313
PDF : 131
XML : 64
Use of E-Filing System: Antecedents and Consequences to MSME Tax Compliance
Abstract : 608
PDF : 138
Service quality analysis and its implications – A study on tourism services in Kodaikannal
Abstract : 95
PDF : 160
The Influence of Service Quality and Price Perception on Brand Image and Their Impact on Purchase Intention(A Study of Bread and Cake Shops in Sinabang)
Abstract : 382
PDF : 65
The Influence Of Electronic Service Quality, Perceived Value, And Perceived Price On Loyalty Through Satisfaction As A Mediating Variable On Netflix Customers In Banda Aceh City
Abstract : 521
PDF : 110
AI Hub: Idea to Innovative Service - An AI Service Hub for the Citizens of Bangladesh to Accelerate the Implementation of Smart Bangladesh
Abstract : 292
PDF : 135
Challenges and Prospects of the National Health Insurance Scheme and Medical Service Delivery in The Nigerian Navy.
Abstract : 347
PDF : 114
The Effect Of Bpjs Health Policy Implementation On The Quality Of Service And Its Impact On Satisfaction And Compliance Of Bpjs Participants In Malang City
Abstract : 176
PDF : 144
Service Quality and Perceived Value as Determinants of Word of Mouth via Santri Satisfaction: A Study of Islamic Boarding Schools in Jombang Regency
Abstract : 603
PDF : 115
Strategy to Optimize Quality Culture to Increase Lecturer's Commitment to Implementing Three Pillars in Higher Education
Abstract : 254
PDF : 92
Perception and Aspiration on Primary Healthcare Service Quality in Puskesmas in Pati Regency Government, Central Java Province, Indonesia
Abstract : 182
PDF : 106
Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality
Abstract : 356
PDF : 396
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 113
PDF : 60
Optimizing Tour Guide Services for Visitor Satisfaction at the Jakarta National Monument
Abstract : 438
PDF : 119
Impact of e-banking service quality on e-loyalty through interplay of e-satisfaction, an empirical evidence from commercial banks in Vietnam
Abstract : 345
PDF : 250
