| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
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the The Effect of Job Responsibility, Emotional Intelligence, and Leadership on the Service Quality of Expert Staff for the People’s Representative Council of Indonesia
Abstract : 144
PDF : 43
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XML : 34
Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 141
PDF : 221
XML : 30
CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT
Abstract : 172
PDF : 37
The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth
Abstract : 208
PDF : 115
Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.
Abstract : 78
PDF : 102
Evaluation of Free - Payment School Implementation at Senior High School / Islamic Senior High School and Vocational School in the Regency of Ogan Komering Ilir
Abstract : 195
PDF : 52
XML : 27
Service quality analysis and its implications – A study on tourism services in Kodaikannal
Abstract : 35
PDF : 57
AI Hub: Idea to Innovative Service - An AI Service Hub for the Citizens of Bangladesh to Accelerate the Implementation of Smart Bangladesh
Abstract : 123
PDF : 41
Challenges and Prospects of the National Health Insurance Scheme and Medical Service Delivery in The Nigerian Navy.
Abstract : 184
PDF : 31
The Effect Of Bpjs Health Policy Implementation On The Quality Of Service And Its Impact On Satisfaction And Compliance Of Bpjs Participants In Malang City
Abstract : 69
PDF : 51
Service Quality and Perceived Value as Determinants of Word of Mouth via Santri Satisfaction: A Study of Islamic Boarding Schools in Jombang Regency
Abstract : 471
PDF : 48
Strategy to Optimize Quality Culture to Increase Lecturer's Commitment to Implementing Three Pillars in Higher Education
Abstract : 104
PDF : 23
Perception and Aspiration on Primary Healthcare Service Quality in Puskesmas in Pati Regency Government, Central Java Province, Indonesia
Abstract : 98
PDF : 48
Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality
Abstract : 216
PDF : 303
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 58
PDF : 23
Optimizing Tour Guide Services for Visitor Satisfaction at the Jakarta National Monument
Abstract : 302
PDF : 36
Impact of e-banking service quality on e-loyalty through interplay of e-satisfaction, an empirical evidence from commercial banks in Vietnam
Abstract : 146
PDF : 148
The Influence of Transformational Leadership, Interpersonal Communication, and Organizational Commitment of Public Service Qualityin BNP2TKI -
Abstract : 68
PDF : 41
