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ISSN : 2321-3418
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1 - 24 of 24 items

Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha

DOI:https://doi.org/10.18535/ijsrm/v6i4.em02
Elizabeth Auniel (1), Dr. Samuel Obino Mokaya (2)
EM-2018-243-249
Abstract : 217
PDF : 325 XML : 51
DOI:https://doi.org/10.18535/ijsrm/v6i4.em02

The Effect of Social CRM and Customer Orientation of Service Employee (COSE) On Customer Satisfaction

DOI:https://doi.org/10.18535/ijsrm/v13i09.em01
Annatasya Putri (1), Dr. Syafrizal, SE, ME (2), Dr. Ma’ruf, SE, M.Bus (3)
9651-9658
Abstract : 336
PDF : 36
DOI:https://doi.org/10.18535/ijsrm/v13i09.em01

Green Purchase Behavior: the Predictive Roles of Consumer Self-Determination, Perceived Customer Effectiveness and Perceived Price

DOI:https://doi.org/10.18535/ijsrm/v7i10.em05
Fortune Edem Amenuvor (1), Kwasi Owusu-Antwi (2), Seong-Chan Bae (3), Sean Kwan Soo Shin (4), Richard Basilisco (5)
1395-1311
Abstract : 214
PDF : 221 XML : 80
DOI:https://doi.org/10.18535/ijsrm/v7i10.em05

Customer Perspective Towards Secondhand Clothing and Its Impact on Customer's Loyalty: The Mediating Role of Customer Satisfaction

DOI:https://doi.org/10.18535/ijsrm/v13i01.em09
Janice Felicia De Sinta Adji (1), MG Westri Kekalih Susilowati (2)
8283-8295
Abstract : 561
PDF : 459
DOI:https://doi.org/10.18535/ijsrm/v13i01.em09

AI-Powered Predictive Customer Lifetime Value: Maximizing Long-Term Profits

DOI:https://doi.org/10.18535/ijsrm/v12i09.em02
Dmitrii Egorenkov (1)
7339-7354
Abstract : 1451
PDF : 715
DOI:https://doi.org/10.18535/ijsrm/v12i09.em02

The purchasing habits of consumers concerning online shopping: An empirical study on Dhaka city residents

DOI:https://doi.org/10.18535/ijsrm/v12i07.em16
Shimun Nahar (1)
6882-6892
Abstract : 198
PDF : 181
DOI:https://doi.org/10.18535/ijsrm/v12i07.em16

Customer Resource Management and Salesperson Behavior Optimization: The Application of Dynamic Pricing Systems

DOI:https://doi.org/10.18535/ijsrm/v12i11.em19
Huiying Li (1)
8020-8030
Abstract : 145
PDF : 53
DOI:https://doi.org/10.18535/ijsrm/v12i11.em19

Personalized Data Insights: How­­ Machine Learning is Revolutionizing Everyday Business Decisions

DOI:https://doi.org/10.18535/ijsrm/v12i10.em18
Yves Stephane Kamdem (1)
7751-7756
Abstract : 284
PDF : 80
DOI:https://doi.org/10.18535/ijsrm/v12i10.em18

Customer Attitudes towards A Public Sector Telecom Company (Bsnl) In Land Line

Dr Sreeekumar D Menon (1)
Abstract : 84
PDF : 59
DOI:

Revitalizing Cooperative Human Resources: An Education and Perspective Analysis, Study at Medan Municipal City; Indonesia

DOI:https://doi.org/10.18535/ijsrm/v6i3.sh03
Karlonta Nainggolan (1), Tohap Parulian (2)
SH-2018-19-36
Abstract : 310
PDF : 95 XML : 51
DOI:https://doi.org/10.18535/ijsrm/v6i3.sh03

Service Quality and Performance Results through Customer Satisfaction at Small-Scale Hotels in Hanoi Area

DOI:https://doi.org/10.18535/ijsrm/v11i11.em07
Nguyen Quoc Dat (1), Nguyen Thu Hang (2)
5344-5351
Abstract : 285
PDF : 222
DOI:https://doi.org/10.18535/ijsrm/v11i11.em07

The Legal Conundrum Of Non-Interest Banking. A Case Study Of Islamic Bank In Nigeria.

DOI:https://doi.org/10.18535/ijsrm/v7i7.lla02
Miebaka Nabiebu (1), Michael Takim Otu (2)
141-152
Abstract : 306
PDF : 68 XML : 62
DOI:https://doi.org/10.18535/ijsrm/v7i7.lla02

Exploring the Role of Channel Integration Quality in Enhancing Relationship Quality and Customer Engagement: A Qualitative Study

DOI:https://doi.org/10.18535/ijsrm/v13i07.em19
Majdouline Attaoui (1), Hasnaa Gaber (2)
9471-9485
Abstract : 207
PDF : 77
DOI:https://doi.org/10.18535/ijsrm/v13i07.em19

The Influence of Self-Service Technology on Customer Word-of-Mouth in Retail

DOI:https://doi.org/10.18535/ijsrm/v12i04.em07
Larry SK Leung (1)
6024-6138
Abstract : 349
PDF : 120
DOI:https://doi.org/10.18535/ijsrm/v12i04.em07

Machine Learning for Enhancing Mortgage Origination Processes: Streamlining and Improving Efficiency

DOI:https://doi.org/10.18535/ijsrm/v08i4.ec02
Hariharan Pappil Kothandapani (1)
Abstract : 208
PDF : 84
DOI:https://doi.org/10.18535/ijsrm/v08i4.ec02

M-Commerce: Life Blood of Business

CA. Raj Garg (1)
Abstract : 52
PDF : 44
DOI:

Shopping Involvement In Online Buyi Ng Strategic study with reference to antecedents and consequences

Shino Mathew, Dr. Hari Sundar.G (1)
Abstract : 62
PDF : 43
DOI:

A Study on Purchase Behavior of Consumer Durable Goods with Special Reference to Tiruvarur District

DOI:https://doi.org/10.18535/ijsrm/v6i2.em02
P. Sathya (1), Dr.R. Indirajith (2)
EM-2018-100-107
Abstract : 698
PDF : 281 XML : 83
DOI:https://doi.org/10.18535/ijsrm/v6i2.em02

Effect of Advertisment on Consumer Buying Behavior

Amrita Dhaliwal (1)
Abstract : 127
PDF : 185
DOI:

The Role of Design in Successful Flipping: How to Increase the Value of Real Estate

DOI:https://doi.org/10.18535/ijsrm/v13i08.em11
Serikbol Aigerim (1)
9600-9611
Abstract : 143
PDF : 19
DOI:https://doi.org/10.18535/ijsrm/v13i08.em11

The DNA of Successful Gen Z Entrepreneurs

DOI:https://doi.org/10.18535/ijsrm/v12i08.em09
Ni Luh Komang Megayanti (1), Luh Putu Mahyuni (2)
7070-7079
Abstract : 305
PDF : 140
DOI:https://doi.org/10.18535/ijsrm/v12i08.em09

The Influence of Digital Marketing and Brand Awareness on Forming the Branding Image of Technology Companies

DOI:https://doi.org/10.18535/ijsrm/v12i01.em04
Frida Marischa Ramadhanti Sugita (1), Dr. Wiwik Handayani (2)
5757-5762
Abstract : 1353
PDF : 618
DOI:https://doi.org/10.18535/ijsrm/v12i01.em04

The Impact of Digital Marketing on Consumer Involvement in Zambia during the Covid-19 Epidemic

DOI:https://doi.org/10.18535/ijsrm/v10i7.em01
Bwalya Katongo (1), Nsama Musawa (2)
3660-3670
Abstract : 631
PDF : 570
DOI:https://doi.org/10.18535/ijsrm/v10i7.em01

the The Effect of Job Responsibility, Emotional Intelligence, and Leadership on the Service Quality of Expert Staff for the People’s Representative Council of Indonesia

DOI:https://doi.org/10.18535/ijsrm/v8i10.em01
Moch. Aly Taufiq (1), R. Madhakomala (2), Yetti Supriyati (3)
1956-1963
Abstract : 202
PDF : 81 ##plugins.generic.jatsParser.publication.galley.pdf.label## : 34 XML : 64
DOI:https://doi.org/10.18535/ijsrm/v8i10.em01
1 - 24 of 24 items

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