ISSN (Online): 2321-3418
server-injected
Economics and Management
Open Access

Organizational Culture and Job Satisfaction towards Organizational Citizenship Behavior (OCB): The Role of Loyalty as Mediation

, , ,
DOI: 10.18535/ijsrm/v12i12.em14· Pages: 8165-8185· Vol. 12, No. 12, (2024)· Published: December 24, 2024
PDF
Views: 823 PDF downloads: 284

Abstract

The present investigative research endeavors to scrutinize the correlational dynamics between Organizational Culture and Job Satisfaction in relation to Organizational Citizenship Behavior (OCB), with Loyalty functioning as an intermediary mechanism. The research population encompasses all permanent personnel, comprising a total of 154 individuals; the investigative sampling methodology employed a comprehensive census approach, systematically including all permanent employees across Owabong Waterpark, Sanggaluri Park, and Golaga within Purbalingga Regency. The Purpose of this study was to determine the extent of influence of Organizational Culture and Job Satisfaction on Organizational Citizenship Behavior with Loyalty as a Mediator. Empirical data were procured through structured questionnaire instruments, with subsequent analytical processing conducted utilizing SmartPLS 4.1 statistical software. The comprehensive analytical findings revealed multifaceted significant relational patterns:Organizational Culture demonstrated a statistically significant positive correlation with OCB,Job Satisfaction exhibited a statistically significant positive influence on OCB,Organizational Culture manifested a statistically significant positive impact on Loyalty,Job Satisfaction presented a statistically significant positive relationship with Loyalty,Loyalty demonstrated a statistically significant positive effect on OCB,Organizational Culture demonstrated a statistically significant positive influence on OCB through Loyalty as an intermediary variable,Job Satisfaction indicated a statistically significant positive impact on OCB via Loyalty as a mediating mechanism.The research substantiates that personnel experiencing elevated levels of job satisfaction and perceiving a robust, supportive organizational culture are substantially more predisposed to augment organizational loyalty, which subsequently catalyzes enhanced Organizational Citizenship Behavior, ultimately generating comprehensive organizational benefits.

Keywords

Organizational CultureJob SatisfactionLoyaltyOrganizational Citizenship Behavior

References

  1. Abbas, E. W., Jumriani, J., Syaharuddin, S., Subiyakto, B., & Rusmaniah, R. (2021). Portrait of Tourism Based on River Tourism in Banjarmasin. The Kalimantan Social Studies Journal, 3(1), 18. https://doi.org/10.20527/kss.v3i1.4145DOI ↗Google Scholar ↗
  2. Abduraimi, P. B., Mustafi, M., & Islami, X. (2023). The Role of Organizational Culture on Employee Engagement. Business: Theory and Practice, 24(1), 109–122. https://doi.org/10.3846/btp.2023.17241DOI ↗Google Scholar ↗
  3. Abidin, D. (2024). Pendekatan Holistik Dalam Pengembangan Sumber Daya Manusia Untuk Meningkatkan Kepuasan Kerja. 1(3), 924–939.Google Scholar ↗
  4. Agmasari, M., & Septyarini, E. (2022). Pengaruh Lingkungan Kerja, Kompensasi, dan Budaya Organisasi terhadap Loyalitas Kerja Karyawan PT Antar Lintas Sumatera di Yogyakarta. Reslaj : Religion Education Social Laa Roiba Journal, 5(3), 667–677. https://doi.org/10.47467/reslaj.v5i3.1670DOI ↗Google Scholar ↗
  5. Aji Winoto, S. (2020). Komitmen Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior (OCB). Jurnal Riset Bisnis Dan Manajemen, 13(2), 2580–9539. https://doi.org/10.23969/jrbm.v13i2.4039DOI ↗Google Scholar ↗
  6. Almerri, H. S. H. (2023). Investigating The Impact of Organizational Culture on Employee Retention: Moderating Role of Employee Engagement. Journal of System and Management Sciences, 13(4), 488–507. https://doi.org/10.33168/JSMS.2023.0429DOI ↗Google Scholar ↗
  7. Andi, A., Rumengan, J., & Suhardis, A. (2021). Effect Of Work Discipline, Ethics, Communication, Job Satisfaction On Employee Loyalty (Case Study Of The Public Relations Protocol Bureau Of The Regional Secretariat Of The Riau Islands Province). Conference Series, 3(2), 123–130. https://doi.org/10.34306/conferenceseries.v3i2.471DOI ↗Google Scholar ↗
  8. Anjeli, Azhar, Yusniar, & IS, E. Y. (2024). Pengaruh Gaya Kepemimpinan Otoriter , Kepuasan Kerja dan Stres Kerja terhadap Loyalitas Karyawan PT Perkebunan Nusantara I Kabupaten Aceh Timur. 03, 223–229.Google Scholar ↗
  9. Annisah Ahmadya, Ceria Hermina, & Dyta Setiawati Hariyono. (2024). Hubungan Komitmen Organisasi Dengan Organizational Citizenship Behavior (OCB) Pada Anggota Forum Anak Kota Banjarmasin. Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan Dan Kebidanan, 2(3), 80–95. https://doi.org/10.61132/corona.v2i3.564DOI ↗Google Scholar ↗
  10. Arifin, N., Fu’ad, E. N., & Argadea, E. I. (2022). Antecedents of Organizational Citizenship Behavior. Journal of Management and Entrepreneurship Research, 2(2), 88–104. https://doi.org/10.34001/jmer.2021.12.02.2-20DOI ↗Google Scholar ↗
  11. Arundita, A. R., Subiyanto, D., & Kurniawan, I. S. (2021). Pengaruh Budaya Organisasi Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasi Sebagai Variabel Mediasi (Studi Kasus Pada Badan Keuangan Dan Aset Daerah Kabupaten Sleman). Jurnal Fokus Manajemen Bisnis, 11(1), 1. https://doi.org/10.12928/fokus.v11i1.3194DOI ↗Google Scholar ↗
  12. Aslan, M., Yaman, F., Aksu, A., & Güngör, H. (2022). Task Performance and Job Satisfaction Under the Effect of Remote Working: Call Center Evidence. Economics and Sociology, 15(1), 284–296. https://doi.org/10.14254/2071-789X.2022/15-1/18DOI ↗Google Scholar ↗
  13. Aspan, H., Wahyuni, E. S., Effendy, S., Bahri, S., Rambe, M. F., & Saksono, F. B. (2019). The moderating effect of personality on organizational citizenship behavior: The case of university lecturers. International Journal of Recent Technology and Engineering, 8(2 Special Issue), 412–416.Google Scholar ↗
  14. Astuti, D. (2022). Pengaruh Komitmen Organisasi Dan Budaya Organisasi Terhadap Kinerja Pegawai. Jurnal Akuntansi Dan Manajemen Bisnis, 2(2), 55–68. http://journal.admi.or.id/index.php/JAMAN/article/view/181Google Scholar ↗
  15. Ateeq, A., Alzoraiki, M., Milhem, M., & Al-Absy, M. (2023). Impact of employee loyalty on job performance: Mediating role of job satisfaction on the example of Zain company, Bahrain. Problems and Perspectives in Management, 21(2), 470–481. https://doi.org/10.21511/ppm.21(2).2023.44DOI ↗Google Scholar ↗
  16. Aulady, F., & Harianto, S. (2022). Pertukaran Sosial dalam Hubungan Pertemanan Remaja Desa Winong melalui Media Sosial. Jurnal Ilmiah Ilmu Sosial, 8(2), 220–228. https://doi.org/10.23887/jiis.v8i2.54926DOI ↗Google Scholar ↗
  17. Ayu, N. P., & Helmy, I. (2023). Pengaruh Loyalitas Kerja, Lingkungan Kerja dan Komunikasi Terhadap Organizational Citizenship Behavior Tenaga Non-Medis Rumah Sakit PKU Muhammadiyah Sruweng. Jurnal Inovasi Bisnis Manajemen Dan Akuntansi, 1(1), 12–22. www.journal.inovatif.co.idGoogle Scholar ↗
  18. Basalamah, M. S. A., & As’ad, A. (2021). The Role of Work Motivation and Work Environment in Improving Job Satisfaction. Golden Ratio of Human Resource Management, 1(2), 94–103. https://doi.org/10.52970/grhrm.v1i2.54DOI ↗Google Scholar ↗
  19. Bayu, D., Triambodo, A., Widhiastuti, H., Sugiarti, R., Virgonita, M., Winta, I., & Rifah, M. ’. (2023). Analisis Pengaruh Etos Kerja dan Budaya Organisasi terhadap Loyalitas Personel dengan Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus pada Anggota Polres Kudus). Attractive : Innovative Education Journal, 5(2), 744–753. https://www.attractivejournal.com/index.php/aj/Google Scholar ↗
  20. Black, J. S., Bright, D. S., Gardner, D. G., Hartmann, E., Lambert, J., Leduc, L. M., Leopold, J., & O’Rourke, J. S. (2019). Organizational Behavior. Rice University.Google Scholar ↗
  21. Boke, K., & Nalla, M. K. (2009). Police Organizational Culture and Job Satisfaction: A Comparison of Law Enforcement Officers’ Perceptions in Two Midwestern States in the U.S. Journal of Criminal Justice and Security, 11(1), 55–73. https://www.researchgate.net/publication/242173183Google Scholar ↗
  22. Bolino, M. C., & Turnley, W. H. (2005). The personal costs of citizenship behavior: The relationship between individual initiative and role overload, job stress, and work-family conflict. Journal of Applied Psychology, 90(4), 740–748. https://doi.org/10.1037/0021-9010.90.4.740DOI ↗Google Scholar ↗
  23. Chen, C. L., & Chen, M. H. (2021). Hospitality industry employees’ intention to stay in their job after the COVID-19 pandemic. Administrative Sciences, 11(4). https://doi.org/10.3390/admsci11040144DOI ↗Google Scholar ↗
  24. Chen, S., Xu, K., & Yao, X. (2022). Empirical study of employee loyalty and satisfaction in the mining industry using structural equation modeling. Scientific Reports, 12(1), 1–15. https://doi.org/10.1038/s41598-022-05182-2DOI ↗Google Scholar ↗
  25. Citra, L. M., & Fahmi, M. (2019). Pengaruh Kepemimpinan, Kepuasan Kerja Dan Motivasi Kerja Terhadap Loyalitas Karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 214–225. https://doi.org/10.30596/maneggio.v2i2.3776DOI ↗Google Scholar ↗
  26. Daraba, D., Indah Murwani, S., Dione, F., & Salam, R. (2020). Pola Prinsip Kemitraan Dalam Pengembangan Pariwisata Di Kabupaten Purbalingga Provinsi Jawa Tengah. Profit, 14(2), 56–62. https://doi.org/10.21776/ub.profit.2020.014.02.7DOI ↗Google Scholar ↗
  27. Darmawan, D. (2022). Budaya Organisasi, Kepemimpinan dan Komitmen: Determinan Efektivitas Organisasi yang Akurat. TIN: Terapan Informatika Nusantara, 3(7), 260–266. https://doi.org/10.47065/tin.v3i7.4121DOI ↗Google Scholar ↗
  28. Darsana, I. M., & Sudjana, I. M. (2022). A Literature Study of Indonesian Tourism Human Resources Development in the Era of Society 5.0. AL-ISHLAH: Jurnal Pendidikan, 14(3), 2691–2700. https://doi.org/10.35445/alishlah.v14i3.2014DOI ↗Google Scholar ↗
  29. Erlushandy, D. P., & Rini, H. P. (2024). Hubungan Kepuasan Kerja dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior. COSTING: Journal of Economic, Business and Accounting, 7(5), 232. http://download.garuda.kemdikbud.go.id/article.php?article=1077339&val=14468&title=Kepuasan Kerja Komitmen Organisasi Kepemimpinan Dan Budaya Organisasi Dan Organizational Citizenship Behavior OCBGoogle Scholar ↗
  30. Fadly, Kadir, N., & Sanusi, A. (2023). Pengaruh Budaya Organisasi, Workload, dan Leader Member Exchange terhadap Kinerja Organisasi Melalui Organizational Citizenship Behaviour. SEIKO : Journal of Management & Business, 6(2), 245–259.Google Scholar ↗
  31. Fakhrezi, M. I., Jamaludin, A., & Nandang. (2024). The influence of organizational commitment and job satisfaction on job loyalty at pt. tri jaya teknik karawang. 7(5), 2597–5234.Google Scholar ↗
  32. Fernandes, J. B., Albuquerque, E. B., & da SILVA, A. F. C. (2022). the Influence of Company Size on Its Internationalization Capacity: a Comprehensive View on Portugal. Business: Theory and Practice, 23(1), 208–217. https://doi.org/10.3846/btp.2022.15639DOI ↗Google Scholar ↗
  33. Firmansyah, A., & Arianto, T. (2023). Pengaruh Kepuasan Kerja, Loyalitas Kerja, dan Komitmen Organisasi terhadap Organizational Citizenship Behavior pada PT.Mitra Bisnis Seluler Indosat Ooreodoo Kota Bengkulu. Jurnal Entrepreneur Dan Manajemen Sains, 4(1). www.jurnal.umb.ac.idGoogle Scholar ↗
  34. Gaol, E. P. L. (2024). Pengaruh Budaya Organisasi dan Lingkungan Kerja Terhadap Loyalitas Karyawan di PT. Angkasa Pura 2. Jurnal Bisnis Dan Akuntansi Strategis, 6(2), 40–47. https://journalpedia.com/1/index.php/jbas/article/view/1189Google Scholar ↗
  35. Gusti Ayu Made Rina Widiyaniti, I Gusti Ayu Wimba, & I Gede Aryana Mahayasa. (2021). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Loyalitas Anggota Bumdes Di Desa Kukuh Winangun. Journal of Applied Management Studies, 3(1), 1–8. https://doi.org/10.51713/jamms.v3i1.41DOI ↗Google Scholar ↗
  36. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). SAGE Publications.Google Scholar ↗
  37. Halimah, F. N., Widodo, E., & Astuti, I. Y. (2024). Pengaruh Beban Kerja, Kepuasan Kerja, Dan Loyalitas Karyawan Terhadap Organizational Citizenship Behavior (OCB) pada PT Dhaha Jaya Persada. Neraca Manajemen, Ekonomi, 10(11), 3025–9495.Google Scholar ↗
  38. Handayani, R., Nasution, N. L., & Indra, A. (2022). The Influence of Loyalty and Work Environment on Organizational Citizenship Behavior (OCB) (Case Study at PT Bangkobakti Perdana Trijaya Pekan Tolan Labuhanbatu Selatan North Sumatra. Quantitative Economics and Management Studies, 3(4), 586–591. https://doi.org/10.35877/454ri.qems1033DOI ↗Google Scholar ↗
  39. Haris, A., Firman, A., & Rahim, D. R. (2022). Pengaruh Kepuasan Kerja, Komitmen Organisasi dan Pengembangan Karir Terhadap Loyalitas Kerja Pegawai Pada Sekretariat DPRD Kabupaten Baru. Jurnal Bisnis Dan Kewirausahaan, 11(3), 255–262. https://doi.org/10.37476/jbk.v11i3.3100DOI ↗Google Scholar ↗
  40. Harumi, T. A. M., & Riana, I. G. (2019). Peran Mediasi Kepuasan Kerja Pada Pengaruh Keadilan Organisasional Terhadap Organizational Citizenship Behavior (Ocb). Distribusi - Journal of Management and Business, 7(1), 93–108. https://doi.org/10.29303/distribusi.v7i1.65DOI ↗Google Scholar ↗
  41. Hayati, N. (2020). Pengaruh Persepsi Dukungan Organisasi dan Budaya Organinsasi terhadap Organizational Citizenship Behavior melalui Kepuasan Kerja. In Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi (Vol. 16, Issue 2).Google Scholar ↗
  42. Herawati, J., Soni Kurniawan, I., & Azhari, L. (2021). The Impact of Workload, Organizational Culture, and Motivation for Organizational Citizenship Behavior that is Mediated by Loyalty. JBTI : Jurnal Bisnis : Teori Dan Implementasi, 12(3), 140–154. https://doi.org/10.18196/jbti.v12i3.13293DOI ↗Google Scholar ↗
  43. Hidayah, H., & Baharun, H. (2023). Inspiring Leadership Dalam Membangun Organizational Citizenship Behavior (OCB) di Pondok Pesantren. Aafiyah: Jurnal Multidisiplin Ilmu, 1(1), 38–53.Google Scholar ↗
  44. Hien, P. H., & Tuan, T. T. (2023). Strengthening the Link Between Organizational Culture and Employee Loyalty: Exploring the Mediating Effects of Employee Trust and Job Satisfaction. Global Business and Finance Review, 28(3), 68–84. https://doi.org/10.17549/gbfr.2023.28.3.68DOI ↗Google Scholar ↗
  45. Hijazi, H. A., Al-Wahshat, H., Taha, A., Wahsheh, F. R., Alkaraky, S. N., Alkhawaldeh, B. Y., & Ahmad, A. Y. A. B. (2024). Exploring the link between human resource management practices and financial performance: The moderating effect of organizational culture. Uncertain Supply Chain Management, 12(3), 1885–1902. https://doi.org/10.5267/j.uscm.2024.2.014DOI ↗Google Scholar ↗
  46. Hikmah, N., Sjahruddin, H., Rusni, R., Manajemen, P. S., Tinggi, S., Ekonomi, I., & Bongaya, M. (2024). Pengaruh Employee Communication Dan Career. 17(2), 1352–1364.Google Scholar ↗
  47. Ika Lestari, L., Prayekti, P., & Kusuma, N. T. (2023). Pengaruh Iklim Organisasi, Pengembangan Karir, Dan Kepuasan Kerja Terhadap Loyalitas Karyawan Pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Sleman. Jurnal Orientasi Bisnis Dan Entrepreneurship (JOBS), 4(2), 166–176. https://doi.org/10.33476/jobs.v4i2.4179DOI ↗Google Scholar ↗
  48. Irnandi, A., Wardhani, R. K., & Muttaqien, Z. (2023). Pengaruh Komitmen, Kepuasan Kerja, dan Budaya Organisasi terhadap Organizational Citizenship Behavior Pegawai. Target: Jurnal Manajemen Bisnis, 5(2), 219–228. https://doi.org/10.30812/target.v5i2.3458DOI ↗Google Scholar ↗
  49. Kamil, I., & Rivai, H. A. (2021). Pengaruh Budaya Organisasi dan Keadilan organisasi terhadap Organizational Citizenship Behavior (OCB) dengan Komitmen Organisasi sebagai Variabel Mediasi. JMK (Jurnal Manajemen Dan Kewirausahaan), 6(3), 49. https://doi.org/10.32503/jmk.v6i3.1924DOI ↗Google Scholar ↗
  50. Karmila, N. (2019). Peran Penting Kepemimpinan Dan Budaya Organisasi Dalam Menciptakan Anggota Organisasi Yang Memiliki Organizational Citizenship Behavior. Pedagonal : Jurnal Ilmiah Pendidikan, 3(1), 15–21. https://doi.org/10.33751/pedagog.v3i1.981DOI ↗Google Scholar ↗
  51. Kartini, T. M., & Dahlia, P. P. (2023). Pengaruh Kompensasi, Kedisiplinan Dan Motivasi Terhadap Loyalitas Kerja. Jurnal Pelita Manajemen, 2(01), 56–65. https://www.jurnal.pelitabangsa.ac.id/index.php/JPM/article/view/2382Google Scholar ↗
  52. Karyatun, S., Yuliantini, T., Saratian, E., Paijan, P., Soelton, M., & Riadi, E. (2023). Towards the Best Model Good Corporate Governance and Knowledge Management To Improve Performance Through Job Satisfaction. Jurnal Riset Bisnis Dan Manajemen, 16(2), 236–245. https://doi.org/10.23969/jrbm.v16i2.9891DOI ↗Google Scholar ↗
  53. Kharismajati, G., Umar, R., & Sunardi. (2020). Inovasi Promosi Obyek Wisata Purbalingga Menggunakan Teknologi Virtual Reality 360 O Panorama Berbasis Android Promotion Innovations Tour Destination Purbalingga Using Virtual Reality Technology Panoramic 360 O Based on Android. JIKO (Jurnal Informatika Dan Komputer), 3(2), 62–68. https://doi.org/10.33387/jikoDOI ↗Google Scholar ↗
  54. Khoiriyah, S. A., & Adiati, R. P. (2023). Pengaruh Kepuasan Kerja Dan Structural Empowerment Terhadap Loyalitas Karyawan Milenial. Jurnal Ilmu Psikologi Dan Kesehatan, 2(1), 69–78. https://publish.ojs-indonesia.com/index.php/SIKONTAN/article/view/852%0Ahttps://publish.ojs-indonesia.com/index.php/SIKONTAN/article/download/852/715Google Scholar ↗
  55. Kirana, K. C., Setyawati, N. D., & Kurniawan, I. S. (2021). Memperkuat Ocb: Peran Kepemimpinan Transformasional, Budaya Organisasi Dan Motivasi Intrinsik: Studi Pada Satuan Polisi Pamong Praja Kota Yogyakarta. Derivatif : Jurnal Manajemen, 15(2), 317–321. https://doi.org/10.1016/B978-0-08-097086-8.22031-XDOI ↗Google Scholar ↗
  56. Koroh, P. G., Subiyanto, D., & Septyarini, E. (2023). Pengaruh Gaya Kepemimpinan, Budaya Organisasi, Dan Motivasi Kerja terhadap Loyalitas Karyawan CV. Logam Jaya Abadi. J-MAS (Jurnal Manajemen Dan Sains), 8(1), 404. https://doi.org/10.33087/jmas.v8i1.748DOI ↗Google Scholar ↗
  57. Lestari, M. R., & Kurniawan Sujono, F. (2022). Pengaruh Budaya Organisasi Dan Iklim Organisasi Terhadap Organizational Citizenship Behavior (OCB). Jurnal Manajemen Dan Bisnis Madani, 3(1), 81–95. https://doi.org/10.51353/jmbm.v3i1.544DOI ↗Google Scholar ↗
  58. Lita, Kunnurul; Sumartik; Abadiyah, R. (2024). Pengaruh antara Followership, Kepuasan Kerja dan Loyalitas Karyawan terhadap Organizational. 09(2), 466–477.Google Scholar ↗
  59. Loudoe, M. M., FoEh, J. E. H. J., & Niha, S. S. (2023). Pengaruh Stress Kerja, Beban Kerja, dan Kebutuhan Aktualisasi Diri Terhadap Prestasi Kerja Melalui Motivasi Kerja sebagai Variabel Intervening. Jurnal Siber Multi Disiplin, 1(2), 52–65. https://research.e-siber.org/JSMD/article/view/47Google Scholar ↗
  60. Lubalu, B. M. S., FoEh, J., & Niha, S. S. (2023). … Organisasi, dan Budaya Organisasi Melalui Komitmen Organisasi sebagai Variabel Mediasi terhadap OCB (Organizational Citizenship Behaviour)(Suatu Kajian Studi …. Jurnal Ilmu Manajemen Terapan, 4(4), 506–515. https://dinastirev.org/JIMT/article/view/1470Google Scholar ↗
  61. Lubis, R. A., & Adhitya, W. R. (2024). Sistem Kontrak Kerja, Jenjang Karir dan Kepuasan Kerja terhadap Loyalitas Karyawan pada Karyawan PT. Prima Indonesia Logistik Medan Belawan. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 7(1), 647–653. https://doi.org/10.54371/jiip.v7i1.3340DOI ↗Google Scholar ↗
  62. Marliana, R. R. (2019). Partial Least Square-Structural Equation Modeling Pada Hubungan Antara Tingkat Kepuasan Mahasiswa Dan Kualitas Google Classroom Berdasarkan Metode Webqual 4.0. Jurnal Matematika, Statistika Dan Komputasi, 16(2), 174. https://doi.org/10.20956/jmsk.v16i2.7851DOI ↗Google Scholar ↗
  63. Marlina, E., Wulandari, N., & Ramashar, W. (2020). Peran Organizational Citizenship Behavior pada Pengaruh Budaya Organisasi dan Komitmen Organisasi Terhadap Kinerja Karyawan SKK Migas. Muhammadiyah Riau Accounting and Business Journal, 2(1), 127–137. https://doi.org/10.37859/mrabj.v2i1.2131DOI ↗Google Scholar ↗
  64. Marlina, L., & Hidayati, N. (2023). Peran Pariwisata Berbasis Industri dalam Pengembangan Bisnis di Indonesia. Jurnal Riset Multidisiplin Dan Inovasi Teknologi, 1(01), 31–40. https://doi.org/10.59653/jimat.v1i01.163DOI ↗Google Scholar ↗
  65. Marlissawaty, F., Sardi, M., Hendra, Herman, H., & Nugraha, A. P. (2024). Pengaruh Ketersediaan SDM, Perilaku Kepemimpinan, dan Pemberdayaan Kerja terhadap Loyalitas Kerja Pegawai pada Sekretariat DPRD Kabupaten Lingga. Berajah Journal, 4(7).Google Scholar ↗
  66. Marwanto, A. E., & Hasyim, W. (2022). Pengaruh Kepemimpinan, Motivasi Dan Lingkungan Kerja Terhadap Loyalitas Karyawan Di PT Penjalindo Nusantara (Metaflex). Ikraith-Ekonomika, 6(1), 44–51. https://doi.org/10.37817/ikraith-ekonomika.v6i1.2467DOI ↗Google Scholar ↗
  67. Marzuki, I. F., & Nurpratama, M. (2024). Pengaruh Motivation Dan Transformational Leadership Terhadap Organizational Citizenship Behavior (OCB) pada Pegawai UPTD Puskesmas Jatibarang. 10(3), 89–99.Google Scholar ↗
  68. Maulana, R. I. (2020). Pengaruh Kepemimpinan Transformasional, Kepuasan Kerja Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior PT Sinergi. Jurnal Ecodemica: Jurnal Ekonomi, Manajemen, Dan Bisnis, 4(2), 251–263. https://doi.org/10.31294/jeco.v4i2.8011DOI ↗Google Scholar ↗
  69. McNall, L. A., Nicklin, J. M., & Masuda, A. D. (2010). A meta-analytic review of the consequences associated with work-family enrichment. Journal of Business and Psychology, 25(3), 381–396. https://doi.org/10.1007/s10869-009-9141-1DOI ↗Google Scholar ↗
  70. Meda, J., John E.H.J. FoEh, & Simon Sia Niha. (2022). Pengaruh Ketidakamanan Kerja, Iklim Organisasi dan Pengembangan Karir terhadap Loyalitas Karyawan yang Dimediasi Oleh Kepuasan Kerja (Literature Review Manajemen Sumber Daya Manusia). Jurnal Ilmu Multidisplin, 1(2), 392–407. https://doi.org/10.38035/jim.v1i2.50DOI ↗Google Scholar ↗
  71. Miskiyah, A. Z., Riyanto, Y., & Khamidi, A. (2024). Pengaruh Kepuasan Kerja1dan Komitmen Organisasi terhadap1 Organizational Citizenship Behavior ( OCB ) Guru di Yayasan Mamba ’ ul 1Hikam Jombang. 5(4), 4621–4630.Google Scholar ↗
  72. Muliati, M. (2020). Kepemimpinan Transformasional, Budaya Organisasi Dan Kompensasi Terhadap Loyalitas Karyawan. AkMen JURNAL ILMIAH, 17(4), 518–528. https://doi.org/10.37476/akmen.v17i4.1174DOI ↗Google Scholar ↗
  73. Munir, M. (2023). Hubungan Antara Keadilan Organisasi, Profesionalisme Dan Kepuasan Kerja Karyawan. Jurnal Baruna Horizon, 6(1), 39–48. https://doi.org/10.52310/jbhorizon.v6i1.96DOI ↗Google Scholar ↗
  74. Muttaqien, P. F. (2023). Kajian Literatur Sistematis Teori Pertukaran Sosial Dalam Hubungan Dua Arah Priya. 4, 53–54.Google Scholar ↗
  75. Najih, S., & Mansyur, A. (2022). Organizational Citizenship Behavior (OCB): Efek Budaya Organisasi dan Work-Family Conflict. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 347–354. https://doi.org/10.36778/jesya.v5i1.554DOI ↗Google Scholar ↗
  76. Nandana, I. G. N., & Putra, M. S. (2024). Pengaruh Servant Leadership Terhadap Organizational Citizenship Behavior Dengan Kepuasan Kerja Sebagai Variabel Mediasi. Gema Wisata: Jurnal Ilmiah Pariwisata, 20(3), 156–173. https://ojs.unud.ac.id/index.php/manajemen/article/view/109117Google Scholar ↗
  77. Naufal, A., Mujanah, S., Yanu, A., & Fianto, A. (2024). Pengaruh Gaya Kepemimpinan Transformasional, Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan Dengan Ocb Sebagai Variabel Intervening (Studi Empiris Terhadap Karyawan PT X). Neraca Manajemen, Ekonomi, 6(5).Google Scholar ↗
  78. Ngoc, P. B., Tien, N. H., Thi, T., & Trang, T. (2021). Current Path To Community Based Sustainable Tourism Abstract : PalArch’s Journal of Archaeology …PalArch’s Journal of Archaeology …, 18(9), 508–525. https://archives.palarch.nl/index.php/jae/article/view/9335Google Scholar ↗
  79. Nurlina, N., Pratama, Y. S., & Andiny, P. (2021). Strategi Pengembangan Industri Pariwisata (Studi Kasus Objek Wisata Pulau Rukui Kabupaten Aceh Tamiang). Jurnal Samudra Ekonomi Dan Bisnis, 13(1), 1–14. https://doi.org/10.33059/jseb.v13i1.3195DOI ↗Google Scholar ↗
  80. Organ, D. W. R. K. (1995). A Meta-Analytic Review Of Attitudinal And Dispositional Predictors Of Organizational Citizenship Behavior.Google Scholar ↗
  81. Perdana, A. E., Titisari, P., & Susanto, A. B. (2022). Pengaruh Metode Kepemimpinan Transformasional dan Budaya Organisasi Terhadap Organizational Citizenship Behavior ( OCB ) Melalui Komitmen Organisasi Pada Pegawai Kabupaten Bondowoso. Jurnal Sains Manajemen Dan Bisnis Indonesia, 12(1), 1–18.Google Scholar ↗
  82. Pranitasari, D., Suriawinata, I. S., & Kusumaningtyas, A. M. K. (2023). Peningkatan organizational citizenship behavior pada Aparatur Sipil Negara generasi milenial. Jurnal STEI Ekonomi, 32(2), 123–144. https://doi.org/10.36406/jemi.v32i02.1309DOI ↗Google Scholar ↗
  83. Purnomo, A. K., Apriliani, D., & Aziz, T. F. (2023). Intervensi Komitmen Organisasi Pada Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior Organisasi Kemahasiswaan. Jesya, 6(2), 1459–1469. https://doi.org/10.36778/jesya.v6i2.1090DOI ↗Google Scholar ↗
  84. Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Effect of Transformational Leadership, Job Satisfaction, and Organizational Commitments on Organizational Citizenship Behavior. Inovbiz: Jurnal Inovasi Bisnis, 9(1), 61. https://doi.org/10.35314/inovbiz.v9i1.1801DOI ↗Google Scholar ↗
  85. Putri, I. R., & Yusuf, N. F. (2022). Pengaruh Budaya Organisasi dalam Menciptakan Perkembangan Organisasi. Jurnal Administrasi Publik, 18(1), 143–154. https://doi.org/10.52316/jap.v18i1.82DOI ↗Google Scholar ↗
  86. Rahayu, E. F. S. D. (2020). Pengaruh Kepuasan Kerja Dan Loyalitas Kerja Terhadap Organizational Citizenship Behavior (Ocb) Pada Pr. Trubus Alami Malang Erma. Journal Riset Mahasiswa Manajemen (JRMM), 8(1).Google Scholar ↗
  87. Ramadhanty, A., & Kurniawan, I. S. (2020). Penguatan Organizational Citizenship Behavior: Peran Kepuasan Kerja Dan Loyalitas. Jurnal Penelitian IPTEKS, 5(1), 37–44. https://doi.org/10.32528/ipteks.v5i1.3003DOI ↗Google Scholar ↗
  88. Rejeki, D. P. S., Setiyanti, S. W., & Susanto, A. B. (2019). An empirical investigation of organizational citizenship behavior (OCB): The way to improve performance in higher education institutions. International Journal of Scientific and Technology Research, 8(9), 1680–1682.Google Scholar ↗
  89. Rose, V. (2019). Pengaruh budaya organisasi terhadap loyalitas karyawan melalui komitmen organisasional sebagai variable intervening. Management and Business Review, 3(2), 104–115. https://doi.org/10.21067/mbr.v3i2.4722DOI ↗Google Scholar ↗
  90. Rulianti, Erina; Pardede, R. H. (2022). E - ISSN : 2654-5837 , Hal 341 - 350. 10(1), 342–350.Google Scholar ↗
  91. Rulianti, E., & Nurpribadi, G. (2023). Pengaruh Motivasi Kerja, Lingkungan Kerja dan Pengembangan Karir Terhadap Kepuasan Kerja Karyawan. Jesya, 6(1), 849–858. https://doi.org/10.36778/jesya.v6i1.1011DOI ↗Google Scholar ↗
  92. Safrida, Syah, A., Asmara, M. E., Kirana, K. C., & Putra, D. A. (2024). Peran Organizational Citizenship Behavior (OCB), Kompetensi and Digital Leadership terhadap Kinerja Karyawan (Studi pada Karyawan CV Diar Rahma Wonosari). Syntax Literate: Jurnal Ilmiah Indonesia, 9(5), 163–184. https://doi.org/10.4018/978-1-4666-8606-9.ch010DOI ↗Google Scholar ↗
  93. Saputra, A. A. (2021). Pengaruh Kompensasi, Lingkungan Kerja dan Beban Kerja Terhadap Kepuasan Kerja Karyawan. Technomedia Journal, 7(1), 68–77. https://doi.org/10.33050/tmj.v7i1.1755DOI ↗Google Scholar ↗
  94. Sara, M. A., Niha, S. S., & Manafe, H. A. (2023). Pengaruh Kepuasan Kerja dan Lingkungan Kerja Terhadap Organizational Citizenship Behaviour (OCB) Melalui Loyalitas Karyawan sebagai Variabel Mediasi (Suatu Kajian Studi Literatur Manajemen Sumberdaya Manusia). JIMT: Jurnal Ilmu Manajemen Terapan, 4(3), 403–411. https://doi.org/10.31933/jimt.v4i3DOI ↗Google Scholar ↗
  95. Sari, Y. A., & Kurniawan, I. S. (2023). Pengaruh Keterlibatan Kerja, dan Perceived Supervisor Support Terhadap Organizational Citizenship Behavior dengan Kepuasan Kerja Sebagai Pemediasi. J-MAS (Jurnal Manajemen Dan Sains), 8(1), 541. https://doi.org/10.33087/jmas.v8i1.795DOI ↗Google Scholar ↗
  96. Sastrohadiwiryo, B. S. (2002). Manajemen tenaga kerja Indonesia : pendekatan administratif dan operasional. In TA - TT - (Cet. 1). Bumi Aksara. https://doi.org/LK - https://worldcat.org/title/51653083Google Scholar ↗
  97. Satyawati, C. I. S., & Rahyuda, A. G. (2022). Analisis Budaya Organisasi terhadap Organizational Citizenship Behavior dengan Employee Engagement sebagai Variabel Mediasi. Jurnal Nusantara Aplikasi Manajemen Bisnis, 7(2), 358–368. https://doi.org/10.29407/nusamba.v7i2.17794DOI ↗Google Scholar ↗
  98. Septiana, C., Siddiq, A. M., Ismail, G. D., & Saputro, A. H. (2024). The influence of leadership, job satisfaction, and work motivation on employee loyalty at PT. XYZ. Journal of Management Science (JMAS), 7(1), 504–509. https://doi.org/10.56457/jimk.v8i2.133DOI ↗Google Scholar ↗
  99. Setiani, T. I., Syarif Hidayat, A., & Jati, G. (2020). Pengaruh kepemimpinan dan kepuasan kerja terhadap organizational citizenship behavior (ocb) pada perusahaan daerah air minum. Forum Ekonomi, 22(1), 123–129. http://journal.feb.unmul.ac.id/index.php/FORUMEKONOMIGoogle Scholar ↗
  100. Sholikhah, C. I. R., & Frianto, A. (2022). Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Organizational Ctizenship Behavior (OCB) pada Perusahaan Ritel. Jurnal Ilmu Manajemen, 10(1).Google Scholar ↗
  101. Siregar, S. M., Ainun, N., & Putra, S. A. (2022). Pengaruh Insentif dan Pengembangan Karir terhadap Loyalitas Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening pada CV. Mala Sari. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 498–505. https://doi.org/10.36778/jesya.v5i1.605DOI ↗Google Scholar ↗
  102. Soegandhi, V. M., Sutanto, E. M., & Setiawan, R. (2013). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Organizational Citizenship Behavior pada karyawan PT. Surya Timur Sakti Jatim. AGORA, 1(1).Google Scholar ↗
  103. Sofia, I., Marsya, M. I., Naflah, S. A., Wulandari, T., & Wardani. (2023). Strategi Implementasi Nilai-Nilai Budaya Organisasi di MIS Al Ihsan Mabar. Jurnal Ilmiah Multidisiplin, 1(6), 13–18.Google Scholar ↗
  104. Sofia, S., Muhammad, R., Rahayu, A., & Rokhimah, R. (2024). Pengaruh Komitmen Organisasi dan Budaya Organisasi terhadap Loyalitas Karyawan. Lensa Ilmiah: Jurnal Manajemen Dan Sumberdaya, 3(1), 14–19. https://doi.org/10.54371/jms.v3i1.301DOI ↗Google Scholar ↗
  105. Stephanie, B. J., K Lengkong, V. P., A Tampenawas, J. L., Jaqueline Stephanie, B., K Lengkong, V. P., A Tampenawas, J. L., & Manajemen Fakultas Ekonomi dan Bisnis, J. (2024). Pengaruh Kepuasan Kerja, Kompensasi Dan Promosi Jabatan Terhadap Organizational Citizenship Behavior (Ocb) Pada Kantor Otoritas Bandar Udara Wilayah Viii Manado the Influence of Job Satisfaction, Compensation, and Promotion on Organizational Citizenship B. Maret, 12(1), 849–859.Google Scholar ↗
  106. Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.Google Scholar ↗
  107. Suherman, Al Farobi, O., Guntara, Y., & Maliki, B. I. (2024). Pengukuran Organizational Citizenship Behavior : Kepuasan Kerja , Kompetensi dan Kepemimpinan ( Studi Literature Review ) Measuring Organizational Citizenship Behavior : Job Satisfaction , Competence and Leadership ( Literature Review Study ). Jurnla Intelek Dan Cendikiawan Nusantara, 1(1), 3046–4560.Google Scholar ↗
  108. Sumanti, K., & Wangdra, Y. (2023). Analisis Pengaruh Gaya Kepemimpinan, Kompensasi, dan Budaya Organisasi terhadap Loyalitas Guru SMP Swasta di Kota Batam. Jurnal Ilmiah Universitas Batanghari Jambi, 23(2), 2335. https://doi.org/10.33087/jiubj.v23i2.3448DOI ↗Google Scholar ↗
  109. Suswati, E., Alhasani, I., & Wahyono, G. B. (2021). Pengaruh Kompetensi dan Komitmen Organisasi Terhadap Kinerja Pegawai Melalui Organizational Citizenship Behaviour (OCB) sebagai Mediasi. Jurnal Sosial Teknologi, 1(9), 106–120. https://doi.org/10.36418/jurnalsostech.v1i9.206DOI ↗Google Scholar ↗
  110. Syah, A. R., Tangngisalu, J., & Sjahruddin, H. (2024). Apakah Lingkungan Kerja dapat meningkatkan Loyalitas Karyawan? Peran Kepuasan Kerja sebagai Variabel Intervening. 7(6).Google Scholar ↗
  111. Syamsudin, S. (2024). Analisis Pengaruh Budaya Organisasi dan Komitmen Beragama terhadap Loyalitas Mahasiswa di Perguruan Tinggi Islam Swasta. Al-Fahim : Jurnal Manajemen Pendidikan Islam, 6(1), 218–235. https://doi.org/10.54396/alfahim.v6i1.1172DOI ↗Google Scholar ↗
  112. Tahniah, D. P., Hafizah, & Ritonga, I. M. (2022). Pengaruh Work-Life Balance, Loyalitas Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Di Grand Mercure Medan Angkasa Hotel. Jurnal Ekonomi Bisnis Digital, 1(2), 101–114. https://doi.org/10.59663/jebidi.v1i2.27DOI ↗Google Scholar ↗
  113. Tantowi, A., Subhan, A., Romadon, S., & Rosidin, R. (2022). Mutual Relationship Management Between Teachers and Parents: Strategies for Improving Student Learning Outcomes. AL-TANZIM: Jurnal Manajemen Pendidikan Islam, 6(3), 802–813. https://doi.org/10.33650/al-tanzim.v6i3.3643DOI ↗Google Scholar ↗
  114. Tantri, R. A., Maksin, M., Hidayat, S., & Ariyanto, A. E. (2022). Pelaksanaan Program “Asn Ber-Akhlak” Sebagai Bentuk Pengembangan Pegawai Untuk Meningkatkan Kualitas Dan Loyalitas Pegawai. Restorica: Jurnal Ilmiah Ilmu Administrasi Negara Dan Ilmu Komunikasi, 8(1), 27–34. https://doi.org/10.33084/restorica.v8i1.3117DOI ↗Google Scholar ↗
  115. Vebrianthy, V., Abbas, B., & H, S. (2022). Pengaruh Pengaturan Kerja Yang Flexibel, Keseimbangan Kehidupan Kerja dan Keterikatan Karyawan Terhadap Loyalitas Kerja Karyawan Pada Perusahaan Properti Di Kota Kendari. Journal Publicuho, 5(4), 1061–1090.Google Scholar ↗
  116. Virnanda, F. A., & Armanu, A. (2023). Pengaruh Lingkungan Kerja Dan Motivasi Kerja Terhadap Organizational Citizenship Behavior (Ocb). Jurnal Kewirausahaan Dan Inovasi, 2(1), 91–100. https://doi.org/10.21776/jki.2023.02.1.09DOI ↗Google Scholar ↗
  117. Wibawa, I. M. A. (2019a). Citizenship Behavior Pada Karyawan Fakultas Ekonomi dan Bisnis Universitas Udayana ( Unud ), Bali , Indonesia Sumber daya manusia merupakan hal yang sangat penting dalam suatu perusahaan maupun organisasi karena keefektifan dan keberhasilan suatu perusaha. 8(1), 7340–7370.Google Scholar ↗
  118. Wibawa, I. M. A. (2019b). Citizenship Behavior Pada Karyawan Fakultas Ekonomi dan Bisnis Universitas Udayana ( Unud ), Bali , Indonesia Sumber daya manusia merupakan hal yang sangat penting dalam suatu perusahaan maupun organisasi karena keefektifan dan keberhasilan suatu perusaha. 8(1), 7340–7370.Google Scholar ↗
  119. Wibowo, F., Setiyanto, S., & Bahtiar, H. (2022). Pengaruh gaya kepemimpinan, loyalitas karyawan terhadap kinerja karyawan. Journal of Management and Digital Business, 2(3), 128–138. https://doi.org/10.53088/jmdb.v2i3.587DOI ↗Google Scholar ↗
  120. Wicaksono, T., & Gazali, M. (2021). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Organizational Citizenship Behavior (OCB) Sebagai Variabel Intervening. At-Tadbir : Jurnal Ilmiah Manajemen, 5(1), 22. https://doi.org/10.31602/atd.v5i1.3219DOI ↗Google Scholar ↗
  121. Yanuresta, M. R. (2021). Pengaruh Budaya Organisasi, Pengembangan Karir, Kompensasi Terhadap Loyalitas Karyawan Pada Starbucks Coffee Rismawati Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya. Jurnal Ilmu Dan Riset Akuntansi, 10(9), 1–20.Google Scholar ↗
  122. Zahreni, S., Simarmata, R., & Nainggolan, Y. (2021). Pengaruh Budaya Organisasi terhadap Keterikatan Kerja dan Organizational Citizenship Behavior (OCB). Analitika: Jurnal Magister Psikologi UMA, 13(1), 34–43.Google Scholar ↗
  123. Zein, S. A., & Nirawati, L. (2023). Pengaruh Reward Kerja, Stres Kerja, Motivasi Kerja, dan Kepuasan Kerja terhadap Loyalitas Karyawan Divisi Marketing pada PT Pilar Bangun Kencana Surabaya. Al-Kharaj : Jurnal Ekonomi, Keuangan & Bisnis Syariah, 6(3), 3176–3190. https://doi.org/10.47467/alkharaj.v6i3.5048DOI ↗Google Scholar ↗
Author details
Auliya Nur Azzahra
University of Muhammadiyah Purwokerto, Faculty of Economics and Business KH Ahmad Dahlan Street, PO Box 202 Purwokerto 53182
✉ Corresponding Author
👤 View Profile →
Akhmad Darmawan
University of Muhammadiyah Purwokerto, Faculty of Economics and Business KH Ahmad Dahlan Street, PO Box 202 Purwokerto 53182
👤 View Profile →
Hengky Widhiandono
University of Muhammadiyah Purwokerto, Faculty of Economics and Business KH Ahmad Dahlan Street, PO Box 202 Purwokerto 53182
👤 View Profile →
Ika Yustina Rahmawati
University of Muhammadiyah Purwokerto, Faculty of Economics and Business KH Ahmad Dahlan Street, PO Box 202 Purwokerto 53182
👤 View Profile →