| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
| ICV 2024 | 88.02 |
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the The Effect of Job Responsibility, Emotional Intelligence, and Leadership on the Service Quality of Expert Staff for the People’s Representative Council of Indonesia
Abstract : 356
PDF : 123
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XML : 94
Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 249
PDF : 391
XML : 65
A Quantitative Assessment of the Impact of Automated Incident Response on Cloud Services Availability
Abstract : 307
PDF : 170
Professionalism and Technical Assistance Skills of Master Teachers in Relation to Teachers’ Performance
Abstract : 2081
PDF : 299
AI Hub: Idea to Innovative Service - An AI Service Hub for the Citizens of Bangladesh to Accelerate the Implementation of Smart Bangladesh
Abstract : 314
PDF : 146
Challenges and Prospects of the National Health Insurance Scheme and Medical Service Delivery in The Nigerian Navy.
Abstract : 490
PDF : 130
The Moderating Role of Stakeholder Involvement in the Relationship Between Strategic Planning And Service Delivery
Abstract : 200
PDF : 115
An Evaluation of Guidance Services in Senior Secondary Schools in the Central Region of Ghana
Abstract : 191
PDF : 217
Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.
Abstract : 192
PDF : 179
Analysis of Business Process Reengineering in Administrative Service in Ngebel Sub District Office of Ponorogo Regency of East Java Province, Indonesia
Abstract : 163
PDF : 683
Establishing an Instrument for the Assessment of Green Packaging Practices in Small and Medium-Sized Food Service Enterprises
Abstract : 480
PDF : 95
CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT
Abstract : 352
PDF : 101
Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia
Abstract : 404
PDF : 193
A Qualitative Study of Disability in Minority Veterans and Their Utilization of the VA Health System
Abstract : 272
PDF : 128
The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth
Abstract : 497
PDF : 238
The Influence of Service Quality and Price Perception on Brand Image and Their Impact on Purchase Intention(A Study of Bread and Cake Shops in Sinabang)
Abstract : 650
PDF : 123
The Influence Of Electronic Service Quality, Perceived Value, And Perceived Price On Loyalty Through Satisfaction As A Mediating Variable On Netflix Customers In Banda Aceh City
Abstract : 546
PDF : 121
Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur
Abstract : 2184
PDF : 2711
Service Quality and Perceived Value as Determinants of Word of Mouth via Santri Satisfaction: A Study of Islamic Boarding Schools in Jombang Regency
Abstract : 623
PDF : 125
Knowledge, Commitment and Compliance of Barangay Focal Persons on Gender and Development: Basis For An Action Plan
Abstract : 1574
PDF : 539
Blockchain technology impact HR hiring and off-boarding practices in the Telco sector in Hong Kong
Abstract : 236
PDF : 251
