| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
| ICV 2024 | 88.02 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 217
PDF : 325
XML : 51
The Effect of Distribution and Promotion on Customer Satisfaction and the Impact on Customer Loyalty in the ProductNestle Indonesia in Aceh Besar
Abstract : 827
PDF : 296
Strategic Optimization of Website Performance through AI, Multi-Channel Integration, And CRM: An Impact Analysis on Customer Conversion, Customer Loyalty, and Business Economic Performance at Pt. XYZ
Abstract : 385
PDF : 76
Factors Influence on Customer Purchase Decisions Through Customer Engagement
Abstract : 209
PDF : 116
The Effect of Social CRM and Customer Orientation of Service Employee (COSE) On Customer Satisfaction
Abstract : 336
PDF : 36
The Importance of Supply Chain Management Practices in Increasing Customer Satisfaction and Customer Retention: Evidence from Saudi Arabia
Abstract : 740
PDF : 602
AI-Powered Personalization in Salesforce: Enhancing Customer Engagement through Machine Learning Models
Abstract : 1062
PDF : 715
CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT
Abstract : 305
PDF : 70
Customer Experience and Behavioral Intentions: The Mediation Role of Customer Perceived Value
Abstract : 310
PDF : 468
XML : 88
The Influence of Tiktok Live Streaming, Customer Trust, and Customer Engagement on Electronic Product Purchase Decisions: The Mediating Role of Flow Experience among Followers of Tiktok @Kohcun
Abstract : 167
PDF : 66
Customer Perspective Towards Secondhand Clothing and Its Impact on Customer's Loyalty: The Mediating Role of Customer Satisfaction
Abstract : 561
PDF : 459
AI-Powered Predictive Customer Lifetime Value: Maximizing Long-Term Profits
Abstract : 1451
PDF : 715
The Influence of Emotional Attachment and Previous Experience on Repurchase Intention Mediated by Customer Trust in Tokopedia
Abstract : 289
PDF : 59
Designing Scalable Technology Architectures for Customer Data in Group Insurance and Investment Platforms
Abstract : 78
PDF : 48
From Menu to Memory: Enhancing Repurchase Intentions Through Menu Variety and Customer Experience
Abstract : 366
PDF : 129
The Impact of Store Atmosphere and Product Variation on Customer Preference : Study at Tjap Djajakarta Cafe Malang
Abstract : 260
PDF : 107
Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia
Abstract : 318
PDF : 158
Customer Loyalty Through Retailer Brand Equity: Perspectives from Male Alcoholic Beverage Consumers
Abstract : 227
PDF : 216
Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality
Abstract : 310
PDF : 340
Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.
Abstract : 123
PDF : 146
A Study of Customer Delight with Special Reference to HDFC Bank In Delhi And NCR Region
Abstract : 108
PDF : 114
Moderating Influence of Information Technology Capability on Physical Evidence and Customer Patronage Of Banks In Nigeria
Abstract : 62
PDF : 52
