| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
| ICV 2024 | 88.02 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 243
PDF : 370
XML : 61
The Effect of Distribution and Promotion on Customer Satisfaction and the Impact on Customer Loyalty in the ProductNestle Indonesia in Aceh Besar
Abstract : 893
PDF : 340
Strategic Optimization of Website Performance through AI, Multi-Channel Integration, And CRM: An Impact Analysis on Customer Conversion, Customer Loyalty, and Business Economic Performance at Pt. XYZ
Abstract : 423
PDF : 109
Factors Influence on Customer Purchase Decisions Through Customer Engagement
Abstract : 235
PDF : 173
The Effect of Social CRM and Customer Orientation of Service Employee (COSE) On Customer Satisfaction
Abstract : 613
PDF : 125
The Importance of Supply Chain Management Practices in Increasing Customer Satisfaction and Customer Retention: Evidence from Saudi Arabia
Abstract : 859
PDF : 684
AI-Powered Personalization in Salesforce: Enhancing Customer Engagement through Machine Learning Models
Abstract : 1140
PDF : 777
CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT
Abstract : 341
PDF : 94
Customer Experience and Behavioral Intentions: The Mediation Role of Customer Perceived Value
Abstract : 368
PDF : 527
XML : 118
The Influence of Tiktok Live Streaming, Customer Trust, and Customer Engagement on Electronic Product Purchase Decisions: The Mediating Role of Flow Experience among Followers of Tiktok @Kohcun
Abstract : 273
PDF : 107
Customer Perspective Towards Secondhand Clothing and Its Impact on Customer's Loyalty: The Mediating Role of Customer Satisfaction
Abstract : 768
PDF : 761
AI-Powered Predictive Customer Lifetime Value: Maximizing Long-Term Profits
Abstract : 1546
PDF : 924
The Influence of Emotional Attachment and Previous Experience on Repurchase Intention Mediated by Customer Trust in Tokopedia
Abstract : 384
PDF : 92
Designing Scalable Technology Architectures for Customer Data in Group Insurance and Investment Platforms
Abstract : 94
PDF : 57
From Menu to Memory: Enhancing Repurchase Intentions Through Menu Variety and Customer Experience
Abstract : 472
PDF : 244
The Impact of Store Atmosphere and Product Variation on Customer Preference : Study at Tjap Djajakarta Cafe Malang
Abstract : 306
PDF : 126
Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia
Abstract : 381
PDF : 186
Customer Loyalty Through Retailer Brand Equity: Perspectives from Male Alcoholic Beverage Consumers
Abstract : 260
PDF : 287
Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality
Abstract : 363
PDF : 400
Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.
Abstract : 158
PDF : 169
A Study of Customer Delight with Special Reference to HDFC Bank In Delhi And NCR Region
Abstract : 147
PDF : 133
Moderating Influence of Information Technology Capability on Physical Evidence and Customer Patronage Of Banks In Nigeria
Abstract : 97
PDF : 71
