| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 179
PDF : 288
XML : 36
The Effect of Distribution and Promotion on Customer Satisfaction and the Impact on Customer Loyalty in the ProductNestle Indonesia in Aceh Besar
Abstract : 786
PDF : 244
The Importance of Supply Chain Management Practices in Increasing Customer Satisfaction and Customer Retention: Evidence from Saudi Arabia
Abstract : 641
PDF : 498
Strategic Optimization of Website Performance through AI, Multi-Channel Integration, And CRM: An Impact Analysis on Customer Conversion, Customer Loyalty, and Business Economic Performance at Pt. XYZ
Abstract : 290
PDF : 30
CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT
Abstract : 251
PDF : 46
Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality
Abstract : 279
PDF : 317
Customer Perspective Towards Secondhand Clothing and Its Impact on Customer's Loyalty: The Mediating Role of Customer Satisfaction
Abstract : 420
PDF : 276
Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia
Abstract : 265
PDF : 130
From Menu to Memory: Enhancing Repurchase Intentions Through Menu Variety and Customer Experience
Abstract : 280
PDF : 69
AI-Powered Personalization in Salesforce: Enhancing Customer Engagement through Machine Learning Models
Abstract : 937
PDF : 620
The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth
Abstract : 274
PDF : 137
Factors affecting customer satisfaction with life insurance service quality: A case study in Hanoi
Abstract : 693
PDF : 222
Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur
Abstract : 461
PDF : 400
An Examination of the Relationship between Perceived price Fairness on Customer Satisfaction and Loyalty in Kenyan Star-Rated Restaurants
Abstract : 485
PDF : 271
Customer Loyalty Through Retailer Brand Equity: Perspectives from Male Alcoholic Beverage Consumers
Abstract : 186
PDF : 163
Consumer Satisfaction as a Mediator of the Influence of Facilities, Price, and Taste on Repeat Purchase Intention at Mi Gacoan in Taman Sidoarjo.
Abstract : 328
PDF : 89
The Influence of E-Service Quality on Online Repurchase Intentions with Variables of Satisfaction as Mediation in Cafe and Resto in The City Of Padang in the Time of he Covid-19 Pandemic
Abstract : 102
PDF : 107
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 78
PDF : 35
A Study of Customer Delight with Special Reference to HDFC Bank In Delhi And NCR Region
Abstract : 81
PDF : 64
The Effect of Brand, Product Completeness and Product Quality on Consumer Satisfaction and Its Impact on Repeat Orders at Srala Store
Abstract : 206
PDF : 34
Market Orientation’s Effect on Customer Value, Trust, Satisfaction, and EWOM when using the MRT
Abstract : 207
PDF : 63
Customer Attitudes towards A Public Sector Telecom Company (Bsnl) In Land Line
Abstract : 76
PDF : 50
The Relevance of iBox Store Atmosphere: Building Customer Satisfaction and Loyalty
Abstract : 359
PDF : 180
