| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
| ICV 2024 | 88.02 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 243
PDF : 370
XML : 61
The Effect of Distribution and Promotion on Customer Satisfaction and the Impact on Customer Loyalty in the ProductNestle Indonesia in Aceh Besar
Abstract : 893
PDF : 340
The Importance of Supply Chain Management Practices in Increasing Customer Satisfaction and Customer Retention: Evidence from Saudi Arabia
Abstract : 859
PDF : 684
The Effect of Social CRM and Customer Orientation of Service Employee (COSE) On Customer Satisfaction
Abstract : 613
PDF : 125
Strategic Optimization of Website Performance through AI, Multi-Channel Integration, And CRM: An Impact Analysis on Customer Conversion, Customer Loyalty, and Business Economic Performance at Pt. XYZ
Abstract : 423
PDF : 109
CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT
Abstract : 341
PDF : 94
Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality
Abstract : 363
PDF : 400
Customer Perspective Towards Secondhand Clothing and Its Impact on Customer's Loyalty: The Mediating Role of Customer Satisfaction
Abstract : 768
PDF : 761
Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia
Abstract : 381
PDF : 186
From Menu to Memory: Enhancing Repurchase Intentions Through Menu Variety and Customer Experience
Abstract : 472
PDF : 244
AI-Powered Personalization in Salesforce: Enhancing Customer Engagement through Machine Learning Models
Abstract : 1140
PDF : 777
The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth
Abstract : 424
PDF : 225
The Influence Of Electronic Service Quality, Perceived Value, And Perceived Price On Loyalty Through Satisfaction As A Mediating Variable On Netflix Customers In Banda Aceh City
Abstract : 524
PDF : 112
Factors affecting customer satisfaction with life insurance service quality: A case study in Hanoi
Abstract : 922
PDF : 336
Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur
Abstract : 1804
PDF : 2261
An Examination of the Relationship between Perceived price Fairness on Customer Satisfaction and Loyalty in Kenyan Star-Rated Restaurants
Abstract : 627
PDF : 368
Customer Loyalty Through Retailer Brand Equity: Perspectives from Male Alcoholic Beverage Consumers
Abstract : 260
PDF : 287
Consumer Satisfaction as a Mediator of the Influence of Facilities, Price, and Taste on Repeat Purchase Intention at Mi Gacoan in Taman Sidoarjo.
Abstract : 516
PDF : 190
The Influence of E-Service Quality on Online Repurchase Intentions with Variables of Satisfaction as Mediation in Cafe and Resto in The City Of Padang in the Time of he Covid-19 Pandemic
Abstract : 203
PDF : 185
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 125
PDF : 67
A Study of Customer Delight with Special Reference to HDFC Bank In Delhi And NCR Region
Abstract : 147
PDF : 133
The Effect of Brand, Product Completeness and Product Quality on Consumer Satisfaction and Its Impact on Repeat Orders at Srala Store
Abstract : 309
PDF : 87
Market Orientation’s Effect on Customer Value, Trust, Satisfaction, and EWOM when using the MRT
Abstract : 345
PDF : 128
Customer Attitudes towards A Public Sector Telecom Company (Bsnl) In Land Line
Abstract : 91
PDF : 67
