| Citations | 3245 |
| 2yr mean_citedness | 0.323 |
| h index | 21 |
| i10 index | 67 |
| ICV 2024 | 88.02 |
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Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 217
PDF : 325
XML : 51
The Effect of Distribution and Promotion on Customer Satisfaction and the Impact on Customer Loyalty in the ProductNestle Indonesia in Aceh Besar
Abstract : 827
PDF : 296
The Importance of Supply Chain Management Practices in Increasing Customer Satisfaction and Customer Retention: Evidence from Saudi Arabia
Abstract : 740
PDF : 602
The Effect of Social CRM and Customer Orientation of Service Employee (COSE) On Customer Satisfaction
Abstract : 336
PDF : 36
Strategic Optimization of Website Performance through AI, Multi-Channel Integration, And CRM: An Impact Analysis on Customer Conversion, Customer Loyalty, and Business Economic Performance at Pt. XYZ
Abstract : 385
PDF : 76
CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION WITH PRODUCT QUALITY, SERVICE QUALITY AND PRICE PREDICTORS IN THE SELLING SECTOR OF C MINING MATERIALS IN ACEH BESAR DISTRICT
Abstract : 305
PDF : 70
Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality
Abstract : 310
PDF : 340
Customer Perspective Towards Secondhand Clothing and Its Impact on Customer's Loyalty: The Mediating Role of Customer Satisfaction
Abstract : 561
PDF : 459
Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia
Abstract : 318
PDF : 158
From Menu to Memory: Enhancing Repurchase Intentions Through Menu Variety and Customer Experience
Abstract : 366
PDF : 129
AI-Powered Personalization in Salesforce: Enhancing Customer Engagement through Machine Learning Models
Abstract : 1062
PDF : 715
The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth
Abstract : 328
PDF : 184
The Influence Of Electronic Service Quality, Perceived Value, And Perceived Price On Loyalty Through Satisfaction As A Mediating Variable On Netflix Customers In Banda Aceh City
Abstract : 142
PDF : 11
Factors affecting customer satisfaction with life insurance service quality: A case study in Hanoi
Abstract : 799
PDF : 284
Customer Satisfaction and Challenges in Online Food Delivery: A Study in Surigao del Sur
Abstract : 908
PDF : 1215
An Examination of the Relationship between Perceived price Fairness on Customer Satisfaction and Loyalty in Kenyan Star-Rated Restaurants
Abstract : 539
PDF : 315
Customer Loyalty Through Retailer Brand Equity: Perspectives from Male Alcoholic Beverage Consumers
Abstract : 227
PDF : 216
Consumer Satisfaction as a Mediator of the Influence of Facilities, Price, and Taste on Repeat Purchase Intention at Mi Gacoan in Taman Sidoarjo.
Abstract : 400
PDF : 128
The Influence of E-Service Quality on Online Repurchase Intentions with Variables of Satisfaction as Mediation in Cafe and Resto in The City Of Padang in the Time of he Covid-19 Pandemic
Abstract : 139
PDF : 145
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 94
PDF : 51
A Study of Customer Delight with Special Reference to HDFC Bank In Delhi And NCR Region
Abstract : 108
PDF : 114
The Effect of Brand, Product Completeness and Product Quality on Consumer Satisfaction and Its Impact on Repeat Orders at Srala Store
Abstract : 265
PDF : 65
Market Orientation’s Effect on Customer Value, Trust, Satisfaction, and EWOM when using the MRT
Abstract : 256
PDF : 91
Customer Attitudes towards A Public Sector Telecom Company (Bsnl) In Land Line
Abstract : 84
PDF : 59
